Medical Administrator

Nestlé; York; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company is seeking a Medical Administrator for a 12-month FTC in York. This role involves managing medical administration tasks, providing support to the clinical team, and ensuring smooth operations. The ideal candidate will be proactive, organized, and possess strong customer service skills. Nestlé offers competitive benefits, flexible working arrangements, and a commitment to diversity and inclusion.

Benefits

Flexible Working Scheme

25 Days Holiday

Pension Scheme

Bonus Scheme

Qualifications

• Proactive, organized individual with exceptional customer service skills.
• Understanding of confidentiality, consent, and data protection.

Responsibilities

• First point of contact for enquiries, managing resolution and escalation.
• Scheduling and diary management to ensure clinics are fully utilized.
• Processing invoices, billing, and cost monitoring.

Skills

Customer Service

Organizational Skills

Communication

Education

Administration Experience

Tools

Microsoft Office Suite

SAP

Job description

Join to apply for the Medical Administrator role at Nestlé

Join to apply for the Medical Administrator role at Nestlé

Position Snapshot external

Nestle UK&I

Medical Administrator (12 month FTC)

Location – York

Salary up to £25,000 (depending on experience) plus potential bonus + fantastic benefits

Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.



At Nestlé we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements, so speak to us to understand what this could look like for you.

Position Summary

Here at Nestle we have a fantastic opportunity for a focused individual to join the Health and Wellbeing Team based in our Nestle House York office. Medical administration is central to our team, it’s highly valued within the team and key to the day to day running of our services.

Nestlé UK & Ireland is a subsidiary of Nestlé SA, the world’s largest food and beverage company. Nestlé's purpose is enhancing quality of life and contributing to a healthier future. We want to help shape a better and healthier world. We also want to inspire people to live healthier lives. This is how we contribute to society while ensuring the long-term success of our company.

A day in the life of a Medical Administrator

• First point of contact for general telephone, email, and Teams enquiries, managing resolution where possible, escalating complex enquiries to an appropriate person within the team.
• Day to day support for the team, enabling smooth running of services, raising tickets, resolving matters on behalf of the team to enable our clinical team to focus on appointments.
• Scheduling and diary management, ensuring clinics are fully utilised every day.
• Initial triage for referrals, ensuring appropriate information is provided to enable timely appointment booking.
• Chasing hospitals and GP surgeries for medical reports. Providing updates to the clinical team.
• Data Subject Requests, liaison with third parties, preparation of cases for clinical redaction.
• Running monthly statistical reports from our occupational health software system.
• Running trackers, measurement of activities and key performance indicators.
• Processing invoices, billing, and cost monitoring in support of the budget.
• Record management and storage, maintaining archived records in storage and active records held on our occupational health software system.
• Escalation for timely resolution of matters related to our occupational health software system.
  
  

What will make you successful?

As the successful candidate you will be an enthusiastic and self-motivated individual, who is proactive, organised and has exceptional customer service skills as well as experience in administration. An excellent communicator, with an understanding of the need for confidentiality, consent, and data protection. Having systems knowledge including Microsoft office suite and SAP experience would be advantageous.

What You Need To Know

What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth.

The closing date for this role is Thursday 29th May 2025

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect – for our employees, our customers and our consumers. That’s why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Food and Beverage Services

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