Maternity Visits & Admin Coordinator

Children's Hospice South West; Chelmsford; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust is seeking an administration professional to support the Broomfield Community Maternity Team in Chelmsford Central Health Hub. You will manage patient records, schedule appointments, handle correspondence and ensure accurate processing of information.

The role focuses on coordinating referrals, dating scans, and communication across the maternity team and with patients, within a supportive multidisciplinary environment.

Qualifications

• Willing to complete training and learning of new digital systems.
• Good written and verbal communication.
• Computer literacy.
• Driving licence and access to a car willing to use for work.
• Some experience or transferable skills from course or previous work in digital.

Responsibilities

• Provide a comprehensive and efficient administrative service within agreed timescales, ensuring all maternity documentation is accurately prepared, processed, and maintained.
• Handle telephone enquiries promptly and professionally, seek advice when appropriate, and support clear and effective communication across the maternity and wider multidisciplinary team, as well as with patients and visitors.
• Ensure all appointments are scheduled in a timely manner, including processing maternity referrals and arranging dating scans.
• Provide administrative support to maternity staff and use relevant computer systems for booking appointments, completing referrals, and cashing up clinics to support clinicians in delivering high-quality patient care.
• Coordinate visits and offer support to community midwives and MCAs by providing telephone check-ins and ensuring appropriate safety monitoring for lone workers during home visits.

Skills

Organisational skills

Written and verbal communication

Digital systems training

Driving licence

Education

English literacy

GCSE/A-level/NVQ level

Tools

Lorenzo

ACP

Job description

Mid and South Essex NHS Foundation Trust is seeking an administration professional to support the Broomfield Community Maternity Team in Chelmsford Central Health Hub. You will manage patient records, schedule appointments, handle correspondence and ensure accurate processing of information.

The role focuses on coordinating referrals, dating scans, and communication across the maternity team and with patients, within a supportive multidisciplinary environment.