Community Midwifery Admin Coordinator

Lancashire Teaching Hospitals NHS Foundation Trust; Chorley; On-site; GBP 21,000 - 25,000; Full time

Job summary

Lancashire Teaching Hospitals NHS Foundation Trust is recruiting a Midwifery Admin Assistant to join the Community Midwifery Services at Chorley Birth Centre, with cross-site working as needed.

You will be the first point of contact for enquiries, manage appointments, update records (BadgerNet) and provide secretarial support to the Community Midwifery team.

This role offers opportunities to work within a supportive team and gain experience across maternity services.

Responsibilities

• Act as the first point of contact for Community Midwifery Services, managing incoming telephone calls and emails and responding or redirecting enquiries appropriately.
• Communicate effectively with pregnant women, women in labour and postnatal women, ensuring all contacts are handled in a calm, professional and sensitive manner.
• Ensure urgent and emergency requests are identified and escalated promptly to the appropriate midwife or team.
• Support the coordination of patient care by scheduling appointments and ensuring accurate and timely communication with Community Midwives.
• Maintain and update patient records, including BadgerNet, ensuring all information is recorded accurately and in a timely manner.
• Provide administrative and secretarial support to the Community Midwifery team, including diary management, handling correspondence, and minute taking for meetings.
• Ensure discharge information and follow-up requests are appropriately allocated to the relevant midwife or service.
• Maintain effective communication across maternity services to support the smooth day-to-day running of the service.

Job description

Lancashire Teaching Hospitals NHS Foundation Trust is recruiting a Midwifery Admin Assistant to join the Community Midwifery Services at Chorley Birth Centre, with cross-site working as needed.

You will be the first point of contact for enquiries, manage appointments, update records (BadgerNet) and provide secretarial support to the Community Midwifery team.

This role offers opportunities to work within a supportive team and gain experience across maternity services.