Maternity Support Worker

The Methodist Church in Britain; East Ham; On-site; GBP 21,000 - 25,000; Full time

Job summary

East and North Hertfordshire Teaching NHS Trust is seeking a dedicated healthcare assistant within maternity services. You will provide direct clinical care to women and babies, under the supervision of a designated midwife, while advocating for patients within the multidisciplinary team.

Role involves recording data, promoting patient-centred care, and collaborating with colleagues inside and outside the Trust to ensure effective care networks.

Qualifications

• GCSE English and Maths A-C or equivalent.
• NVQ Level 2 or equivalent.
• Level 2 literacy and numeracy.

Responsibilities

• Provide direct clinical care to all patients and babies using maternity services.
• Undertake direct care and appropriate interventions under midwife supervision to support the physical and mental wellbeing of patient and baby.
• Promote individualised care for the patient and family, acting as their advocate within the multidisciplinary team when the midwife is absent.
• Communicate effectively with colleagues, patients and their families.
• Work in partnership with clients and professionals inside and outside the Trust to provide an effective network of care.
• Collect and record written and electronic data in line with Trust guidelines and policies.
• Advocate for the department by promoting respectful and flexible team working across areas.

Skills

Self-motivated

Flexible with teamwork

Basic IT skills

Good communication

Education

GCSE English and Maths A-C

NVQ Level 2 or equivalent

Level 2 literacy & numeracy

Tools

Microsoft Office

Job description

This post sits within maternity services at East and North Hertfordshire Teaching NHS Trust, in specialist and integrated teams such as theatres, foetal medicine and community hubs. Under the supervision of the designated midwife, the post provides direct clinical care to women and babies and acts as the woman's advocate within the multidisciplinary team when the midwife is absent. The work also includes recording clinical data and building links with colleagues inside and outside the Trust. Entry depends on Level 2 literacy and numeracy, and the Care Certificate is desirable.

What the job involves

• Provide direct clinical care to all patients and babies using maternity services
• Undertake direct care and appropriate interventions under midwife supervision to support the physical and mental wellbeing of patient and baby
• Promote individualised care for the patient and family, acting as their advocate within the multidisciplinary team when the midwife is absent
• Communicate effectively with colleagues, patients and their families
• Work in partnership with clients and professionals inside and outside the Trust to provide an effective network of care
• Collect and record written and electronic data in line with Trust guidelines and policies
• Advocate for the department by promoting respectful and flexible team working across areas

What’s required

Qualifications

• Basic education
• GCSE grades A to C or equivalent in English and maths
• NVQ Level 2 or equivalent
• Level 2 qualification in literacy and numeracy

Skills & knowledge

• Communicate in a variety of settings with service users and families, adapting to different levels of understanding
• Self-motivated
• Flexible, with good team participation
• Basic IT skills, including keyboard use or willingness to learn
• Understanding of quality and change in the clinical setting
• Understanding of the requirements of the role

Other

• Understanding of NHS issues
• Understanding of, and commitment to, equality, diversity and inclusion
• Role model the Trust values every day

Nice to have

• Care Certificate
• Familiarity with Microsoft Office

What’s offered

• Flexible working requests considered formally, with the aim of finding ways to support them