Maternity Support Worker | East and North Hertfordshire Teaching NHS Trust

East and North Hertfordshire NHS Trust; Stevenage; On-site; GBP 21,000 - 25,000; Full time

Job summary

East and North Hertfordshire NHS Trust is recruiting a Maternity Support Worker to provide direct clinical care to patients and babies within our maternity services, under supervision by the designated midwife.

You will work within specialist and integrated teams, communicate clearly with colleagues, patients and families, and advocate for the patient’s needs while promoting individualised, respectful care across the multidisciplinary team.

Responsibilities

• Provide direct delivery of clinical care to patients and babies accessing maternity services.
• Work within specialist and integrated teams such as theatres, foetal medicine and community hubs.
• Communicate effectively with colleagues, patients and families.
• Promote individualised care tailored to patient and family needs, acting as advocate within the multidisciplinary team.
• Undertake direct care and appropriate interventions under the supervision of the designated midwife to maximise a positive client experience.
• Participate in collection and recording of written and electronic data in line with Trust guidelines and policies.
• Work in partnership with clients and professionals internally and externally to provide an effective network of care.
• Advocate for the department, promoting respectful and flexible team working across areas.

Job description

Maternity Support Worker | East and North Hertfordshire Teaching NHS Trust

We are recruiting for a Maternity Support Worker who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will provide direct delivery of clinical care to all patients and babies accessing maternity services.

Based within specialist and integrated teams such as theatres, foetal medicine and community hubs.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

You will ensure effective communication with colleagues, patients, and their families.

You will work to promote individualised care, specific to the needs of the patient and their family, acting as her advocate within the multidisciplinary team in the absence of the midwife.

Whilst working under the supervision of the designated midwife and part of a multidisciplinary team, undertakes the direct care and appropriate interventions to maximise a positive client experience and promote the physical and mental health and wellbeing of the patient and baby.

You will participate in the collection and recording of written and electronic data, in line with Trust guidelines and policies.

You will work in partnership with clients and professionals both internally and external to the Trust to provide an effective network of care for the clients in their care.

You will act as an advocate for the department, in promoting respectful and flexible team working across areas.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

The Lister Hospital, Stevenage

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

While Artificial Intelligence (AI) can aid you in completing your application, these tools cannot fully grasp the context of requirements of the job you’re applying for, nor can they accurately reflect your skills, knowledge and experience. Please ensure you have checked your application before submitting it.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.

This advert closes on Thursday 5 Nov 2026