Maternity Support Worker

East And North Hertfordshire Teaching Nhs Trust; Stevenage; On-site; GBP 26,000 - 27,000; Part time

Job summary

East and North Hertfordshire Teaching NHS Trust is seeking a Maternity Support Worker to provide direct delivery of clinical care to patients and babies accessing maternity services. Based within specialist teams including theatres, foetal medicine and community hubs, you will support individualised care and advocacy.

You will work under the supervision of the designated midwife, contribute to data recording, and collaborate with internal and external professionals to ensure a safe, respectful

Qualifications

• Essential: GCSE English and Maths at A-C; NVQ Level 2 or equivalent; Minimum Level 2 qualification in Literacy and Numeracy
• Desirable: Care certificate

Responsibilities

• Ensure effective communication with colleagues, patients, and their families.
• Promote individualised care, advocate for patients within the multidisciplinary team.
• Undertake direct care and interventions to maximise patient and baby wellbeing under supervision.
• Participate in collection and recording of written and electronic data per Trust guidelines.
• Work in partnership with clients and professionals to provide effective care networks.
• Act as an advocate for the department and promote respectful, flexible teamwork.

Skills

Communication with patients and their

Self-motivated

Team participation

Basic IT skills

Quality and change in clinical setting

Education

GCSE English

GCSE Maths

NVQ Level 2 or equivalent

Literacy and Numeracy Level 2

Tools

Microsoft Office

Job description

Job summary

We are recruiting for a Maternity Support Worker who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will provide direct delivery of clinical care to all patients and babies accessing maternity services.

Based within specialist and integrated teams such as theatres, foetal medicine and community hubs.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

• You will ensure effective communication with colleagues, patients, and their families.
• You will work to promote individualised care, specific to the needs of the patient and their family, acting as her advocate within the multidisciplinary team in the absence of the midwife.
• Whilst working under the supervision of the designated midwife and part of a multidisciplinary team, undertakes the direct care and appropriate interventions to maximise a positive client experience and promote the physical and mental health and wellbeing of the patient and baby.
• You will participate in the collection and recording of written and electronic data, in line with Trust guidelines and policies.
• You will work in partnership with clients and professionals both internally and external to the Trust to provide an effective network of care for the clients in their care.
• You will act as an advocate for the department, in promoting respectful and flexible team working across areas.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff and patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause, so that we can consider your application fairly and to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Details

• Date posted: 23 October 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year per annum pro rata
• Contract: Permanent
• Working pattern: Part-time
• Reference number: 361-W&C-8306122
• Job locations: Lister Hospital, Coreys Mill lane, Stevenage, SG1 4AB, United Kingdom

Job responsibilities

While Artificial Intelligence (AI) can aid you in completing your application, these tools cannot fully grasp the context of requirements of the job you are applying for, nor can they accurately reflect your skills, knowledge and experience. Please ensure you have checked your application before submitting it.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.

Person Specification

Qualifications/Training

• Essential: Basic education; GCSE Grades A-C or equivalent in English and Maths; NVQ Level 2 or equivalent; Minimum Level 2 qualification in Literacy and Numeracy
• Desirable: Care certificate

Skills

• Essential: Ability to communicate in a variety of settings with service users and their families, with varying levels of understanding; Self-motivated; Flexible and good Team Participation; Basic IT skills, ability to use keyboard or willingness to develop; Understanding of quality and change in the clinical setting
• Desirable: Familiar with Microsoft Office

Knowledge

• Essential: Understanding of the requirements of the role; Understanding of NHS issues

Other Requirements

• Essential: Understanding of, and commitment to, equality, diversity and inclusion; Role model our Trust values every day

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

East and North Hertfordshire Teaching NHS Trust

Address: Lister Hospital, Coreys Mill lane, Stevenage, SG1 4AB, United Kingdom

Employer's website: https://www.enherts-tr.nhs.uk/

For questions about the job, contact: Ward manager, Manuela Ryder, [e-mail]

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