Maternity Cover Practice Administrator

The Methodist Church in Britain; Birtley; On-site; GBP 22,000 - 28,000; Full time

Job summary

Lister Medical Centre in England is seeking a maternity cover Practice Administrator on a one-year fixed-term contract to support the senior management team in daily operations, policy updates and template management.

The role focuses on placement coordination for students and trainee doctors, QOF and enhanced-service data work, and ensuring accurate coding and efficient workflows, patient access and supplier liaison.

Qualifications

• GCSE English and Maths at grade C or above or equivalent.
• Level 3 in Business or Admin.
• Experience in healthcare or administrative setting.
• Strong Excel and data handling for QOF/CQRS reporting.
• Attention to detail in coding and template management.

Responsibilities

• Support the senior management team in the day-to-day running of the practice and oversee administrative functions.
• Maintain and update practice policies, support audits and compliance, and keep clinical letter and referral templates current.
• Organise and minute internal meetings, including clinical governance, staff briefings and team meetings.
• Organise and maintain placement schedules for students, Foundation and Specialty Trainees.
• Facilitate trainee inductions, monitor attendance and leave, and collect feedback from trainees and supervisors.
• Run QOF, enhanced service and CQRS searches and reports, and return enhanced service data to NHS England or the ICB in liaison with finance.
• Ensure accurate clinical coding and data entry, checking that correct Read codes are used.
• Monitor workflow and tasks, and support initiatives to improve patient access and experience.
• Monitor stock levels and liaise with suppliers.
• Maintain training logs and trackers, monitor TeamsNet and shared inboxes, and action SystmOne tasks.
• Collate Accurx feedback and support laptop setup.
• Manage health and safety, infection control and PPE across the practice, and escalation incidents.

Skills

Microsoft Office

Coordination

Communication

Organisational skills

Attention to detail

Data handling for QOF/CQRS

Multi-tasking

Operational efficiency

Education

GCSE English and Maths (Grade C or above) or equivalent

Level 3 in Business or Admin

Tools

AccuRx

SystmOne

SystmOne reporting

Excel

Templates management

Job description

Maternity cover post as a Practice Administrator at Lister Medical Centre, a teaching GP practice, on a one-year fixed-term contract. The role supports the senior management team in running the practice, covering policies, audits, meeting organisation and clinical templates. It stands out for placement coordination for students and trainee doctors, alongside QOF and enhanced-service data work, in a full-time role. Sponsorship is not available.

What the job involves

• Support the senior management team in the day-to-day running of the practice and oversee administrative functions
• Maintain and update practice policies, support audits and compliance, and keep clinical letter and referral templates current
• Organise and minute internal meetings, including clinical governance, staff briefings and team meetings
• Organise and maintain placement schedules for students, Foundation and Specialty Trainees
• Facilitate trainee inductions, monitor attendance and leave, and collect feedback from trainees and supervisors
• Run QOF, enhanced service and CQRS searches and reports, and return enhanced service data to NHS England or the ICB in liaison with finance
• Ensure accurate clinical coding and data entry, checking that correct Read codes are used
• Monitor workflow and tasks, and support initiatives to improve patient access and experience
• Monitor stock levels and liaise with suppliers
• Maintain training logs and trackers, monitor TeamsNet and shared inboxes, and action SystmOne tasks
• Collate Accurx feedback and support laptop setup
• Manage health and safety, infection control and PPE across the practice, and escalation incidents

Qualifications

• GCSE grade C or above in English and Maths, or equivalent
• Level 3 in Business or Admin

Experience

• Experience in a healthcare or administrative setting
• Strong Excel and data handling for QOF, CQRS and reporting
• Attention to detail in coding and template management
• Managing multiple tasks and working under pressure
• Improving operational efficiency

Skills & knowledge

• Proficiency in Microsoft Office
• Proficiency in AccuRx and SystmOne clinical systems
• Full experience with SystmOne reporting and auditing
• Strong coordination, communication and organisational skills
• Advanced communication skills
• Keeping up to date with latest technology trends

Other

• Willingness to attend training as deemed necessary
• Adherence to practice core values, treating patients and colleagues with dignity and respect
• Compassion and empathy for patients, putting them at the centre of their care

Nice to have

• Website development