Mate

Thames Clippers; Greater London; Ibrido; GBP 26.000 - 36.000; Tempo pieno

Descrizione del lavoro

Thames Clippers is seeking a Mate to support daily deck and cabin operations aboard Thames Clipper vessels, under the Master’s supervision. You will ensure safety, run crew activities, and uphold service standards for passengers.

Based at Trinity Buoy Wharf, London, you will perform mooring, embarkation checks, and assist with CCTV/VHF tasks while maintaining vessel housekeeping and security protocols.

Competenze

• Experience on vessels or decks with mooring duties.
• Ability to perform bridge watchkeeping and lookout duties.
• STCW First Aid and safety training required.
• Knowledge of ISM and HSCC safety standards.
• MCA or equivalent certification (COC/OOW/RYA) required.

Mansioni

• Oversee daily management of deck and cabin crews under the Master’s direction.
• Operate Thames Clipper vessels with emphasis on customer satisfaction and vessel cleanliness.
• Conduct ticket inspections at boarding to protect revenue.
• Deliver exceptional customer service and assist Master in CCTV and VHF operations.
• Perform mooring tasks and safe embarkation/disembarkation of passengers.

Conoscenze

Deck experience

Bridge watchkeeping

VHF/GMDSS

ISM/HSCC knowledge

MCA/COC/OOW/RYA

First Aid STCW

Descrizione del lavoro

Uber Boat by Thames Clippers | Full time

Mate

London, United Kingdom | Posted on 25/09/2026

This role works in close collaboration with the Masters to ensure the safety and great customer

experience of our passengers.

KEY RESPONSIBILITIES

• In charge of overseeing the daily management of Deck & Cabin crews aboard, under the direction of the Master
  
• Operating Thames Clipper vessels in alignment with our service delivery requirements, with a primary emphasis on maintaining customer satisfaction & vessel housekeeping
  
• Ensure ticket inspections are conducted at boarding locations, prior to embarkation, placing a significant emphasis on revenue protection.
  
• Interacting with Thames Clipper's passengers, delivering an exceptional customer service experience at all times.
  
• Providing lookout duties alongside the Master
  
• Support the Master with CCTV & VHF radio system operations on board
• Manage the mooring of Thames Clipper vessels and the safe embarkation/disembarkation of passengers;
  
• Undertaking checks of the vessel's equipment and various safety responsibilities in accordance with our Safety Management System
  
• Assisting the Master in the safe operation of the vessel

LOCATION AND TRAVEL

You’ll be based on our boats, which are moored at Trinity Buoy Wharf, Poplar, London E14 0JY, a

short walk from Canning Town tube or a hop across the river in our staff boat, from North Greenwich.

tube.

Requirements

QUALIFICATIONS & EXPERIENCE

• Vessel Mooring/Deck Experience
• Bridge watchkeeping/ lookout duties.
• STCW First Aid
• STCW Sea Survival
• STCW Fire Fighting
• VHF or equivalent GMDSS Qualification
• Experience working on the River Thames and/or inland waterways
• Knowledge of the International Safety Management Code (ISM) & International code for High Speed Craft (HSCC)
• MCA or equivalent COC/OOW/BML or RYA Qualification