Matchday Spectator Safety Steward

Carlisle Support Services; Burnley; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Pension scheme

Financial flexibility via Stream

Career pathways

Full induction and training

Quality kit and uniform

Employee Assistance Program

Refer a Friend Scheme

Job summary

Carlisle Support Services, in partnership with Burnley FC, is seeking enthusiastic, reliable individuals to join our team as Matchday Spectator Safety Stewards at Turf Moor. Full training and ongoing support are provided to help you succeed.

Pay is £13.45 per hour for casual match and event shifts (evenings and weekends), with shifts 5–7 hours long and a minimum of 23 home games across the season. You’ll help scan tickets, direct spectators and monitor crowds safely.

Qualifications

• Level 2 certificate in Spectator Safety, or willingness to obtain it (funded).
• Friendly, approachable, and professional.
• Reliable, punctual, flexible, and smart in appearance.
• Experience in events or customer care preferred.

Responsibilities

• Scan tickets and direct spectators.
• Monitor crowds and manage queues.
• Support safety and security at Turf Moor and other venues.
• Be flexible to work evenings and weekends.

Skills

Spectator Safety

Customer service

Reliability

Punctuality

Teamwork

Education

Level 2 certificate in Spectator Safety

Job description

Matchday Spectator Safety Steward - Carlisle Support Services, Working in Partnership with Burnley Football Club

PLEASE NOTE: A RELEVANT SPECTATOR SAFETY QUALIFICATION IS REQUIRED FOR THIS ROLE. WE ARE NOT CURRENTLY ACCEPTING UNQUALIFIED APPLICANTS.

The benefits

A competitive hourly rate of pay – paid monthly

Access to Company Pension Scheme after qualifying period

Stream - financial flexibility and instant access to earned and authorised wages

Clear Career Pathways- The opportunity to level up your career with 58% of salaried roles filled by our internal candidates, there’s a chance for everyone

Full induction, ongoing training, and career development

Quality kit and uniform, everything you need to perform your role effectively

Employee Assistance Program

Refer a Friend Scheme

The role

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our client, Burnley FC. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.

Location: Turf Moor- Home of Burnley FC (BB10 4BX) with opportunities to cover shifts at, Accu Stadium (Huddersfield),Elland Road (Leeds), Old Trafford (Manchester), Manchester Central Convention Centre (Manchester).

Pay: £13.45 per hour

Hours: Working on a casual basis on match/event days you have the ability to be flexible around your current commitments.(5-7 hours per shift)

Please be aware that this is nota full time role, colleagues have the flexibility to choose and book their own shifts for home games or Ad-hoc events at the stadium

There will be a minimum of 23 home games between August and May with potential for additional shifts depending on how the football season pans out

Football and events take place evenings and weekends only.

Your core role will be to ensure the safety and security of everyone in Turf Moor this could include, but not limited to;

• Scanning tickets
• Directing spectators
• Monitoring crowds
• Managing queues

Is this you

• Friendly, approachable, and always professional
• Reliable, punctual, flexible, and smart in appearance
• Enthusiastic and motivated to do a great job
• Ideally some experience in an events environment or a customer care role
• Able to interact with clients and customers in a positive manner
• Level 2 certificate in Spectator Safety, or willingness to obtain the qualification (This will be a requirement if hired, but we will fund this for you)
• Willing to work at other Carlisle Events venues across the region (desirable)

This is us

Join a growing market-leading brand of support services to work with the UK’s largest brands such as Liverpool Football Club, Jaguar Land Rover, Tesco and many more.

Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.

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