Marketplace Performance Analyst

The Stepstone Group; England; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid work

Holidays 29 days

Private health care

Pension matching

EAP

Life insurance

Cycle to work

Volunteer days

Dog-friendly office

Job summary

The Stepstone Group in the United Kingdom seeks a Market Performance Specialist to understand and improve the job-seeker experience. You’ll work at the intersection of Product, Marketing, Commercial, Pricing and Analytics to analyze candidate behavior and marketplace performance.

As an individual contributor, you’ll report to the Head of Market Performance and deliver insights, dashboards and recommendations that drive growth while balancing commercial goals.

Qualifications

• B2C or Marketplace Experience: Experience working in Ecommerce, Consumer Technology, Digital Subscriptions, Online Platforms, Marketplaces or similar B2C environments.
• Strong Analytical Skills: Ability to interpret complex datasets and uncover meaningful business insights.
• Consumer Behaviour Understanding: Experience analysing customer, candidate or user engagement data.
• Performance Measurement Experience: Familiarity with metrics such as traffic, conversion, acquisition, retention, engagement or marketplace health.
• Commercial Mindset: Ability to connect data insights with commercial outcomes and growth opportunities.
• Stakeholder Collaboration: Experience working effectively with cross-functional teams and business stakeholders.
• Structured Problem Solving: A proactive approach to identifying opportunities and solving business challenges.

Responsibilities

• Monitor Marketplace Performance: Track key marketplace KPIs across candidate engagement, application activity, traffic, conversion and customer outcomes.
• Analyse Candidate Behaviour: Use marketplace and consumer data to identify patterns, trends and opportunities to improve candidate engagement.
• Generate Insights & Recommendations: Translate data into clear recommendations that support marketplace optimisation and sustainable growth.
• Create Performance Reporting: Build regular reports and dashboards that provide visibility into marketplace performance and key trends.
• Collaborate Across Functions: Work closely with Product, Marketing, Commercial, Pricing and Analytics teams to better understand marketplace dynamics.
• Support Candidate Growth Initiatives: Contribute insights that help improve candidate acquisition, engagement and retention across our platforms.
• Conduct Market & Competitor Analysis: Monitor external trends, competitor activity and consumer behaviour to identify new opportunities.
• Communicate Performance Drivers: Help stakeholders understand what’s driving marketplace performance and measure the impact of improvement initiatives.

Skills

B2C or Marketplace Experience

Strong Analytical Skills

Consumer Behaviour Understanding

Performance Measurement Experience

Commercial Mindset

Stakeholder Collaboration

Structured Problem Solving

Job description

The Stepstone Group in the United Kingdom seeks a Market Performance Specialist to understand and improve the job-seeker experience. You’ll work at the intersection of Product, Marketing, Commercial, Pricing and Analytics to analyze candidate behavior and marketplace performance.

As an individual contributor, you’ll report to the Head of Market Performance and deliver insights, dashboards and recommendations that drive growth while balancing commercial goals.