Marketplace Key Account Manager

Zachary Daniels; Irlam; Hybride; GBP 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Birthday off

25 days annual leave

Staff discount

Résumé du poste

Zachary Daniels Recruitment is partnering with a consumer products business to recruit a Marketplace Key Account Manager. The role focuses on owning key marketplace accounts, driving sales performance, profitability and growth across platforms.

You will combine account management, ecommerce trading and data analysis to deliver commercial outcomes and enhance marketplace performance. Hybrid working and a competitive benefits package are on offer.

Qualifications

• Proven experience in a Marketplace, Ecommerce, Digital Trading or Key Account Management within retail or consumer products.
• Experience working with online marketplaces such as Amazon, eBay, Wayfair, B&Q Marketplace or similar platforms.
• Strong commercial awareness with the ability to analyse sales performance, pricing, margins and marketplace trends.

Responsabilités

• Manage and grow key marketplace accounts, driving revenue, profitability and commercial performance across multiple online platforms.
• Build and maintain strong relationships with marketplace partners, acting as the key point of contact and identifying opportunities for growth.
• Take ownership of sales performance, budgets and commercial targets, ensuring marketplace accounts deliver against agreed objectives.
• Develop and execute promotional calendars, trading campaigns and seasonal activity to maximise sales opportunities.
• Work closely with merchandising, ecommerce and product teams to optimise pricing, product ranges, availability and promotional performance.
• Monitor competitor activity, marketplace trends and customer behaviour to identify commercial opportunities and areas for improvement.
• Analyse marketplace performance and trading data, translating insights into actionable recommendations that drive revenue and profitability.
• Monitor account health, marketplace standards and operational performance to ensure a consistently strong customer experience.
• Identify and support the development of new marketplace partnerships, platforms and growth opportunities.
• Develop clear reporting, KPIs and performance updates, providing valuable commercial insight to the Head of Marketplace and wider leadership team.
• Support marketplace improvement projects, helping to streamline processes and improve overall trading efficiency.

Connaissances

Marketplace experience

Ecommerce trading

Data analysis

Account management

Relationship management

Promotional campaigns

Market trends

Stakeholder management

Organisational skills

Commercial mindset

Description du poste

Zachary Daniels Recruitment is proud to be partnering with a consumer products business, one of the UK's leading online retailers in their space, as they look to recruit an exceptional new Marketplace Key Account Manager.

This is a fantastic opportunity to join an ambitious, high-growth consumer brand that has built a strong reputation for delivering stylish, affordable product solutions. With an established ecommerce presence and a growing portfolio of marketplace partners, the business is entering an exciting phase of development and is looking for a commercially driven individual to help accelerate its marketplace performance.

Reporting directly to the Head of Marketplace, the Marketplace Key Account Manager will take ownership of key marketplace accounts, driving sales performance, profitability and growth across established and emerging platforms.

This is an exciting, commercially focused role combining account management, ecommerce trading, data analysis and relationship management, offering genuine ownership and the opportunity to make a significant impact within a growing retail business.

The Role:

As Marketplace Key Account Manager, you will:

• Manage and grow key marketplace accounts, driving revenue, profitability and commercial performance across multiple online platforms.
• Build and maintain strong relationships with marketplace partners, acting as the key point of contact and identifying opportunities for growth.
• Take ownership of sales performance, budgets and commercial targets, ensuring marketplace accounts deliver against agreed objectives.
• Develop and execute promotional calendars, trading campaigns and seasonal activity to maximise sales opportunities.
• Work closely with merchandising, ecommerce and product teams to optimise pricing, product ranges, availability and promotional performance.
• Monitor competitor activity, marketplace trends and customer behaviour to identify commercial opportunities and areas for improvement.
• Analyse marketplace performance and trading data, translating insights into actionable recommendations that drive revenue and profitability.
• Monitor account health, marketplace standards and operational performance to ensure a consistently strong customer experience.
• Identify and support the development of new marketplace partnerships, platforms and growth opportunities.
• Develop clear reporting, KPIs and performance updates, providing valuable commercial insight to the Head of Marketplace and wider leadership team.
• Support marketplace improvement projects, helping to streamline processes and improve overall trading efficiency.

About You:

We are looking for a commercially minded, analytical and proactive individual who enjoys combining relationship management with ecommerce trading and performance analysis.

You will bring:

• Proven experience in a Marketplace, Ecommerce, Digital Trading or Key Account Management role within retail or consumer products.
• Experience working with online marketplaces such as Amazon, eBay, Wayfair, B&Q Marketplace or similar platforms.
• Strong commercial awareness with the ability to analyse sales performance, pricing, margins and marketplace trends.
• A track record of managing accounts, delivering commercial targets and identifying opportunities for revenue growth.
• Experience planning and executing promotional campaigns, trading calendars and marketplace activity.
• Strong analytical skills, with confidence using ecommerce reporting tools and performance data to inform decisions.
• Excellent relationship-building and stakeholder management skills, both internally and externally.
• Strong organisational skills with the ability to manage multiple accounts and priorities in a fast-paced environment.
• A proactive, solutions-focused mindset with excellent attention to detail and a genuine passion for ecommerce.

What's on Offer?

• Hybrid working - 1 day working from home per week
• 25 days annual leave plus bank holidays
• Your birthday off
• Generous staff discount across the product range
• A collaborative, ambitious and entrepreneurial working environment
• The opportunity to take genuine ownership of key marketplace accounts within a growing ecommerce business

Why This Opportunity?

This is more than just an account management role. It is an opportunity to take ownership of key commercial relationships, influence marketplace performance and play an important part in the continued growth of an ambitious consumer brand.

You will work closely with an experienced marketplace leadership team, gain exposure to a diverse portfolio of online platforms and have the opportunity to make a real commercial impact through your ideas, analysis and account management expertise.

If you're a commercially driven marketplace or ecommerce professional with strong analytical skills and a passion for driving online growth, we'd love to hear from you.