Marketing Intelligence & Operations Lead

Trustpilot Italia; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Flexible working

Bonus

25 days holiday

Volunteer days

Training & development

Pension

Health cash plan

Headspace access

Parental leave

Cycle to work

Job summary

Trustpilot is seeking a Marketing Insight & Data Lead to bridge marketing strategy and technical execution. You will deliver dashboards and insights, standardise reporting, and partner with Data Engineering and GTM Tech to optimise marketing ROI and funnel performance.

Join a high-growth FTSE-250 company with flexible working options, a competitive package, and a strong focus on data-driven decision making. This role is hybrid in the UK, with opportunities across marketing regions.

Qualifications

• Minimum of 2-4 years of experience within Marketing Analytics, Marketing Operations, or a similar data-focused role.
• Proficiency with modern MarTech/CRM data environments (Salesforce, leads, contacts, campaigns, funnel concepts).
• Comfort with visualization tools (Tableau, Looker) and data manipulation via SQL or Google Sheets.
• Highly analytical with ability to translate data into actionable insights and stories.
• Strong communicator; able to document business needs for engineers.
• Desirable: familiarity with marketing attribution concepts (UTMs).
• Desirable: experience in agile/sprint-based teams.

Responsibilities

• Lead dashboard and insight delivery for regional and central marketing teams; translate data into insights and reports for GTM Ops, Finance, and Data teams.
• Support operationalisation of dashboards/tools; create docs, training materials, and quick-reference guides.
• Gather, validate, and organise performance data for Marketing Business Reviews (MBRs) and planning cycles.
• Translate marketing objectives into structured requirements for Data & Analytics and Engineering teams.
• Drive data pipeline requests, dashboard updates, and tracking fixes with GTM Tech and central Data teams.
• Maintain data hygiene by checking tracking setups, noting gaps, and escalating issues.
• Maintain reporting components linking marketing lifecycle; provide visibility into Campaign Performance and Funnel Velocity.
• Maintain existing reporting structures and develop scalable forecasting templates.

Skills

Marketing analytics

Salesforce CRM

Tableau / Looker

SQL / Google Sheets

Data storytelling

Agile / sprint

Attribution concepts

Tools

Salesforce

Tableau

Looker

SQL

Google Sheets

Job description

Trustpilot is seeking a Marketing Insight & Data Lead to bridge marketing strategy and technical execution. You will deliver dashboards and insights, standardise reporting, and partner with Data Engineering and GTM Tech to optimise marketing ROI and funnel performance.

Join a high-growth FTSE-250 company with flexible working options, a competitive package, and a strong focus on data-driven decision making. This role is hybrid in the UK, with opportunities across marketing regions.