Marketing Tech & Data Innovator (Hybrid)

Oxford Instruments; High Wycombe; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Oxford Instruments Imaging & Analysis seeks a Marketing Technology, Data & Automation Manager to unite CRM, marketing automation and customer data platforms across a global, hybrid team. You will lead platform optimisation, governance, and reporting to sharpen campaign effectiveness and customer experiences.

You will partner with regional marketing, Business Systems and external vendors to deliver practical, user-focused solutions and measurable improvements in marketing operations.

Qualifications

• Degree-level qualification in Marketing, Business, Information Systems, Data Management or related field, or equivalent experience.
• 3+ years in marketing operations, marketing tech, CRM, marketing automation or customer data management.
• Experience with CRM, marketing automation and customer data platforms.
• Knowledge of lead management, campaign execution and marketing operations processes.
• Experience supporting marketing technology implementations, enhancements or integrations.
• Ability to gather, document and communicate business requirements.
• Experience with customer data, segmentation and reporting processes.
• Understanding of marketing attribution, campaign tracking and performance measurement.
• Knowledge of consent management and communication preference processes.
• Strong analytical and problem-solving skills.
• Experience developing reports, dashboards and operational insights.
• Strong stakeholder management and communication skills.
• Experience delivering training and user support.
• Proficiency in Microsoft Excel and reporting tools.

Responsibilities

• Manage and optimise marketing technology platforms including CRM, marketing automation and customer data platforms.
• Improve marketing processes and automation through effective use of technology.
• Maintain a marketing technology roadmap and stay current with trends.
• Define requirements for integrations, enhancements and new capabilities with Business Systems.
• Support testing, validation, implementation and user adoption activities.
• Maintain marketing data standards, governance and consent processes.
• Ensure consistent campaign structures, tracking and data management for reliable reporting.
• Develop reports and dashboards to support marketing performance decision making.
• Deliver training and user support on marketing technology and data management.
• Manage relationships with technology vendors and partners.
• Identify and implement continuous improvements for marketing effectiveness and operational performance.

Skills

CRM

Marketing automation

Customer data

Data governance

Stakeholder mgmt

Education

Marketing degree

Tools

SAP Sales Cloud

Power BI

Excel

Job description

Oxford Instruments Imaging & Analysis seeks a Marketing Technology, Data & Automation Manager to unite CRM, marketing automation and customer data platforms across a global, hybrid team. You will lead platform optimisation, governance, and reporting to sharpen campaign effectiveness and customer experiences.

You will partner with regional marketing, Business Systems and external vendors to deliver practical, user-focused solutions and measurable improvements in marketing operations.