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Marketing & Events Assistant

Wonder World Group

Glasgow

On-site

GBP 25,000 - 35,000

Full time

3 days ago

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Job summary

An established industry player is seeking a dynamic Marketing & Events Assistant in Glasgow. This exciting role involves managing social media content, supporting event planning, and engaging with customers to enhance their experience. The ideal candidate will thrive in a fast-paced environment, showcasing their creativity and organizational skills. With a fun workplace culture and opportunities for personal growth, this position is perfect for someone eager to make a tangible impact in the family entertainment sector. Join a team committed to delivering memorable experiences for families across the UK!

Benefits

State-of-the-art office facilities

Quarterly team bonding days

Coffee runs and lunches

Company laptop and phone

Travel opportunities

Qualifications

A degree and/or at least 1 year experience in marketing is essential.
Strong organizational skills and attention to detail are required.
Ability to engage with customers effectively across social media.

Responsibilities

Manage content for social media channels to increase engagement.
Assist with planning and executing events and group bookings.
Perform administrative tasks to support marketing and operations.

Skills

Social Media Management

Communication Skills

Organizational Skills

Marketing Experience

Customer Engagement

Education

Degree in Marketing

1+ Year Experience in Marketing

Tools

Social Media Platforms

Booking System Software

Direct message the job poster from Wonder World Group

Wonder World Group, established in 2012, aims to be the UK's ultimate family entertainment group. Currently operating Wonder World Soft Play Centres, AirThrill Inflatable & Trampoline Arenas and Electric Thrill Adventure Golf & Arcade Parks in various locations across Scotland and UK including Glasgow, East Kilbride, Edinburgh, Perth, Kirkcaldy, Falkirk, and London, we are committed to introducing new concepts and locations for families to enjoy across the UK.

Role Description

This is a full-time on-site role for a Marketing & Events Assistant located in Tradeston, Glasgow. The Marketing & Events Assistant will be responsible for

Develop, create, and manage content for our social mediaacross Instagram, Facebook and TikTok
Group bookings
Supporting event planning
Assisting with other marketing initiatives and activities.

We are looking for someone who is keen to get stuck in from the get-go, who can come in and make their own mark on the business. We are a fast paced and reactive business, so organisation, hard work and confidence are essential to this role.

If you would love to work in a fun environment with the potential to really make a difference to the business, then we would love to hear from you.

This is a role that requires someone who is keen to come in, get hands on and make it their own.

Key Responsibilities

Social Media Management:

· Develop, create, and manage content for our social media channels to increase engagement, reach and brand awareness.

· Engage with our online community, respond to comments, and foster meaningful conversations.

· Track and analyse social media performance, providing regular reports on growth, engagement, and content effectiveness.

· Create & Implement Social strategies and processes for our on-site venues, working closely with on-site staff to ensure we are meeting our weekly goals and KPIs.

Marketing Administrative Support:

· Perform administrative tasks as needed to support the marketing, events and operations team.

· Monitor and respond to customer emails, messages and social queries in a professional manner.

· Assist in day-to-day operational tasks, ensuring that processes run smoothly and efficiently.

· Ensure information is correct across website, socials, print and all other marketing promotional material.

· Involved in our booking system, Roller and learning how that works (training will be provided), how to input bookings and how to download, interpret and present data.

Onsite & Offsite Events:

· Manage group bookings that come in via email and social media.

· Assisting with on-site venue and head office events, support the coordination of logistics for events, meetings, and other company activities.

· Liase with customers, venues and staff to ensure smooth running of events/bookings.

· Bring out of the box thinking and creative ideas that will engage our customers and provide a better experience whilst at our venues.

Skills & Requirements

· A degree and/or at least 1 year experience in marketing is essential for this role.

· Excellent communication skills, both written and verbal.

· Self-motivated, takes initiative and has a pro-active approach to their role, putting fourth their ideas, taking leadership and ownership of their tasks and does what needs to be done to ensure the work gets done efficiently and effectively.

· Ability to multi-task and positively take on any reactive tasks as and when they arise, always thinking “what more/else can we do”.

· Knowledge of social media platforms (Instagram, Tik Tok, Facebook and LinkedIn), UTM tracking (training provided) and understanding of the full customer journey.

· Strong organisational skills, a keen eye for detail, creative and an out of the box thinking. Acknowledges timescales and deadlines.

What We Offer

· A fun environment with state-of-the-art office facilities

· Quarterly team bonding days out

· Coffee runs (and the odd lunch) throughout the work week

· Laptop and phone provided

· Opportunities to travel

· Monday - Friday, 9am - 5pm including 1 hour for lunch

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Management and Manufacturing

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