Marketing and CRM Assistant

Norwich Theatre; Norwich; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Birthday off

25 days holiday plus public holidays

Employee discount scheme

Discounts on theatre tickets

Job summary

Norwich Theatre is seeking a Marketing Administrator to support Sales and Marketing activities, including on-sale coordination, email production and CRM tasks across shows, events, Creative Engagement and Learning programmes.

You will work with multiple stakeholders, showing strong writing and proofreading skills, and maintain accuracy while prioritising tasks in a busy arts venue.

Qualifications

• Experience in a similar role, preferably in an arts venue or organisation.
• Strong writing and proofreading skills with high attention to accuracy.
• Able to work with multiple stakeholders and manage priorities.

Responsibilities

• Support Marketing and Sales activity through administration and coordination.
• Assist on-sale coordination, email production and CRM tasks across shows and events.

Skills

Communication skills

Writing & proofreading

CRM systems

Organisational skills

Tools

MS Office

CRM software

Job description

Contract Type

Fixed Termuntil 31st March 2027, full-time 37.5 hours per week with some evenings and weekends.

About us

Norwich Theatre is one of the leading arts organisations in the UK and the largest in the East of England, encompassing the historic Theatre Royal, the creative hub Stage Two, and the intimate mid-scale Playhouse. We present, produce and co-create a vibrant programme of live performance and creative engagement activities to entertain, enrich and inspire audiences of all ages and backgrounds, and we work with national and international partners to ensure we bring the very best theatre to our region.

We are an independent not-for-profit charity with no regular public funding, and rely on a share of ticket sales, one-off grants, fundraising/membership schemes and other commercial activities to deliver the work we do both on stage and in communities.

About the role

To support the smooth running of Norwich Theatre’s Sales and Marketing activity through marketing administration, on-sale coordination support, email production and routine Customer Relationship Management (CRM) support across shows, events, Creative Engagement, Learning, commercial activity and wider organisational priorities.

About you

Candidates will have experience within a similar role, preferably within an arts venue or organisation,working with multiple stakeholders, usinggreat communication skills. You will be enthusiastic, creative and havea flexible approach to managing and prioritising.You will be motivated, with a desire to learn and develop, and you will have strong writing and proofreading skillswith a careful approach to accuracy.

We offer

A good salary, 25 days holiday, plus public holidays, plus your birthday off, together with an inclusive culture focused on wellbeing and happiness. We have a commitment to personal and professional development, discounts on a range of food, drink and theatre tickets and access to My Discounts, employee discount scheme, offering savings on retail, gyms, travel, utilities and more.