Norwich Theatre

Arts Council England; Norwich; À distance; GBP 25 000 - 30 000; Plein temps

Résumé du poste

Norwich Theatre is seeking a Marketing and CRM Assistant to support Sales and Marketing activity through administration, on-sale coordination, email production and CRM management.

The role involves updating campaign schedules, assets collection, and coordinating with internal teams and external stakeholders. You will assist with email marketing, CRM activity, and promotional campaigns while contributing to reporting and campaign evaluation.

Qualifications

• Experience in marketing or administrative roles with knowledge of digital marketing tools and CRM systems.
• Strong copywriting and proofreading skills are essential.
• Excellent IT, analytical and organizational abilities are important.

Responsabilités

• Assist with email marketing, CRM activity, event page updates and promotional campaigns.
• Support reporting, data collation and maintaining processes for campaign evaluation and improvement.
• Provide administrative support to ensure campaigns, communications and promotions are delivered on time.

Connaissances

Marketing

CRM

Copywriting

Proofreading

Communication

Data analysis

Outils

CRM systems

Description du poste

Job Summary

The Marketing and CRM Assistant will support Norwich Theatre’s Sales and Marketing activity through administration, on-sale coordination support, email production and routine Customer Relationship Management (CRM).

Job Description

Hours: 37.5 hours per week
Contract Type: Fixed Term contract until 31st March 2027
Salary: £27,588 per annum

The purpose of this role is to provide effective administrative and marketing support to ensure campaigns, communications and promotional activity are delivered efficiently and on time. The postholder administrates marketing processes, maintains campaign schedules, records and resources, and supports the collection of information, assets and approvals from internal teams and external stakeholders.

Working closely with the Sales and Marketing team, the role supports email marketing, CRM activity, event page updates and promotional campaigns, helping to ensure communications are accurate, engaging and aligned with agreed plans. The postholder also assists with reporting, data collation and maintaining clear processes to support campaign evaluation and continuous improvement.

Job Requirements

This is a great opportunity for someone who has experience in a marketing or administrative role, with knowledge of digital marketing tools, CRM systems and organisational platforms. Strong communication, copywriting and proofreading skills are essential, alongside excellent IT, analytical and organisational abilities.

The role requires someone who is highly organised, able to manage competing priorities and maintain accuracy in a busy environment. Building effective relationships with multiple stakeholders, working collaboratively as part of a team and use their initiative to work independently when needed.

A positive, flexible and proactive approach is important, together with strong problem-solving skills and attention to detail.

Experience within an arts or cultural organisation would be advantageous, as would a genuine passion for theatre and the arts.

• Job Title: Marketing and CRM Assistant (FTC)
• Hours: Full time
• Artform: Performing arts
• Role: Marketing & Digital
• Contract: Temporary
• Location: East