Marketing & CRM Manager, Unity Theatre

Art in Liverpool; Liverpool; Hybrid; GBP 26,000 - 35,000; Full time

Job summary

Art in Liverpool is seeking a capable Marketing & CRM Manager to lead marketing, communications and audience development.

You will develop campaigns across digital, social, email, print and PR, manage Ticketsolve CRM and ticketing, and use data to drive ticket sales, memberships and donations.

Qualifications

Responsibilities

• Lead the marketing, communications and audience development activity.
• Develop and deliver integrated campaigns across digital, social, email, print and PR.
• Own CRM and ticketing system Ticketsolve to improve customer journeys, drive ticket sales and memberships.

Job description

We’re looking for a creative, organised and commercially minded Marketing & CRM Manager to lead Unity’s marketing, communications and audience development activity.

You’ll develop and deliver integrated campaigns across digital, social, email, print and PR, while managing our brand and supporting artists, companies and partners to reach audiences. You’ll also take ownership of our CRM and ticketing system, Ticketsolve, using audience data and insight to improve customer journeys, drive ticket sales, memberships, donations and other income.

Working closely with the Front of House and wider team, you’ll ensure communications are accessible, inclusive and customer-focused, while using data, reporting and budget management to continually evaluate and improve our marketing activity.

Salary: £30,000

Hours per week: 37.5 hours (5 days)

Reports to: Artistic and Executive Directors

Closing date for applications: Sunday 25th October