market research and insights manager

Starbucks Coffee Company; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An innovative company is seeking a Market Research and Insights Manager to enhance data capabilities on a global scale. This role involves leading strategic insights development to inform business decisions, engaging with stakeholders, and delivering best practices in market research. The ideal candidate will possess strong quantitative and qualitative research skills, a deep understanding of data analysis, and the ability to communicate insights effectively. Join a dynamic team where your contributions will have a significant impact on driving business success and fostering human connections.

Benefits

Private Medical Insurance

Free weekly coffee bag

Flexible Working

Company Pension

10% bonus

Great transport links

Qualifications

• Experience in designing and executing quantitative and qualitative research.
• Strong knowledge of statistics for data analysis and reporting.

Responsibilities

• Lead development of strategic insights to drive business decisions.
• Engage with stakeholders to articulate business needs and deliver insights.

Skills

Quantitative Research Methods

Qualitative Research Methods

Statistics

Data Analysis

Data Visualization

Storytelling

Microsoft Excel

Microsoft PowerPoint

Education

Bachelor's Degree in Marketing or related field

Master's Degree (preferred)

Tools

Tableau

Power BI

Job description

Job Description - market research and insights manager (250038898)

market research and insights manager (

Job Number:

250038898 )

Job Posting

Job Posting

Apr 30, 2025

Job Posting End Date

May 14, 2025

Location

Is this role eligible for remote or hybrid work? Yes-Hybrid

Starbucks - Marketing and Brand Management

As a Market Research and Insights Manager, you are confident in articulating business needs and comfortable challenging both internal and external senior stakeholders. You would thrive on the opportunity to enhance the data and insights capabilities within the function on a global scale. Your remit would be to lead the development and implementation of strategic insights to drive business decisions.

To excel in this role, you'll need to have the confidence to articulate business needs and effectively engage with stakeholders at all levels. Working with a small of experts in insights, market research, and analytics, you will be responsible for delivering best practices and standards for market and consumer insights across EMEA.

As our next Market Research and Insights Manager, you will be leading the charge in driving strategic decision-making through insights and analytics. You will have a deep understanding of how data informs business decisions and will focus on continuously improving our understanding of the market, brands, and competition. This role is instrumental in ensuring that accurate and accessible information is available to drive business decisions effectively.

The Key Requirements...

• Strong knowledge and experience with quantitative and qualitative research methods—spanning design, execution and synthesis/reporting of findings.
• Strong knowledge of statistics (descriptive and inferential) and their use in quantitative research methods.
• Deep knowledge and experience with primary and secondary data analyses- spanning attitudinal, behavioural, trends, competitive intelligence and on-going tracking techniques.
• Compelling and persuasive oral and written storyteller.
• Strong experience with Microsoft Office, including Excel and PowerPoint.
• Experience with data visualization tools (e.g., Tableau, Power BI).

Here at Starbucks, our mission is to nurture the limitless possibilities of human connection with every cup, every conversation, and every community, through sharing our products and knowledge globally. With a rich history and diverse partner base, we are committed to continuing our steady growth across the globe.

At Starbucks, we take pride in our global organisation and diverse partner base. We believe in fostering human connections and are known for providing a platform where everyone is considered a partner, not just an employee.

This role at Starbucks presents an opportunity for you to be part of a company with a rich history, vast knowledge of coffee, and a passion for fostering human connection. We are an organisation known for being an employer of choice, where people stay due to our commitment to fostering human connections and our dedication to our partners.

The Benefits and Perks...

• Private Medical Insurance
• Free weekly coffee bag, VIA instants or Nespresso Pods
• Flexible Working
• Company Pension
• 10% bonus
• Great transport links - Gunnersbury or Chiswick tube stations. Limited free parking

The Next Step...
This job description is only a summary of the typical functions of the role and is not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties that may be required. Management reserves the right to amend the responsibilities, tasks, and duties of the jobholder as dictated by business requirements. Starbucks is committed to building an inclusive and diverse workforce . All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.

Starbucks is an equal employment opportunity employer of all qualified individuals. Starbucks does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [e-mail]