Market Officer

jobs24.co.uk; Borough of Rossendale; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits as a Market Officer, where you will play a pivotal role in enhancing Rossendale's markets. This position is integral to supporting the local economy and fostering community engagement through effective market management and event coordination. You will ensure compliance with health and safety regulations while building positive relationships with traders and the community. This role offers a chance to make a real impact, with flexible working arrangements and a variety of employee perks. If you are passionate about local markets and community development, this is the perfect role for you.

Benefits

Flexible working

Family friendly policies

On-site free parking

Up to 31 days' annual leave

Option to purchase additional leave

Salary sacrifice cycle to work scheme

Savings and loan scheme

Discounted gym membership

Generous pension scheme

Employee Assistance Programme

Qualifications

• Experience in market management, event coordination, or retail is essential.
• Strong communication and interpersonal skills are crucial for building relationships.

Responsibilities

• Manage day-to-day operations of Rossendale's markets and ensure compliance.
• Build relationships with traders and promote markets through marketing channels.

Skills

Organisational Skills

Interpersonal Skills

Communication Skills

Problem-Solving Skills

Customer-Focused Attitude

Marketing Experience

Event Coordination

Education

Qualification in Business, Events or Retail Management

First Aid Certificate

Tools

Microsoft Office

Job description

We are currently looking to appoint a Market Officer. The role will play a key role in the development, management, and promotion of Rossendale's thriving markets, supporting the local economy and enhancing the community experience.

Responsibilities:

• Ensure the efficient day-to-day running of Rossendale's markets, including trader compliance, health and safety compliance, managing licences, rules and regulations, and handling enquiries from market traders and customers.
• Build and maintain positive relationships with traders, encouraging collaboration and resolving disputes when necessary, including the running of scheduled meetings.
• Support the recruitment and retention of traders to ensure a vibrant and diverse market offering.
• Ensure health and safety compliance with Council policies and legislation, responding and addressing any incidents or emergencies promptly and effectively.
• Work closely with the Communications team to promote the markets through social media and other marketing channels.
• Organise and deliver a rolling 12-month calendar of events to enhance footfall and community engagement.
• Monitor and manage budgets, process trader payments, and issue invoices.
• Contribute to the development of policies and strategies for market improvement.
• Work collaboratively with other council officers and teams, external partners, and community organisations to support the markets and wider economic development objectives.

Minimum Requirements:

• A relevant qualification in business, events or retail management or equivalent experience.
• First aid certificate or willingness to work towards a professional health and safety qualification or equivalent experience.
• Experience in market management, event coordination, retail, or a related field.
• Excellent organisational skills with the ability to multitask and prioritise effectively.
• Experience in marketing and event promotion.
• Strong interpersonal and communication skills, with the ability to build relationships with diverse stakeholders.
• A customer-focused attitude, demonstrating professionalism and problem-solving abilities.
• Excellent IT skills with good working knowledge of Microsoft Office.
• Ability to work collaboratively with internal and external partners.
• Ability to use own initiative and manage own workload with minimal supervision.
• Ability and willingness to demonstrate the council's values and behaviours.
• Familiarity with the local area and understanding of the needs of Rossendale's communities would be an advantage.
• Requirement to work unsocial hours, including evenings and weekends.
• Full current driving licence and access to a vehicle for work purposes.

Additional Information:

• Flexible working.
• Family friendly policies.
• On-site free parking.
• Up to 31 days' annual leave (plus Bank Holidays).
• Option to purchase additional leave.
• Salary sacrifice cycle to work scheme.
• Savings and loan scheme.
• Discounted gym membership.
• Generous pension scheme.
• Additional voluntary contribution to AVC.
• Staff reward scheme.
• Employee Assistance Programme.
• Employee forums (Your Voice, Health & Wellbeing).