Marina Customer Experience Advisor

Marine Resources Recruitment Ltd; Eastbourne; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marine Resources Recruitment Ltd is recruiting a Customer Service Advisor for a busy marina in Sovereign Harbour. The role is customer-facing and focuses on creating a welcoming and professional experience for berth holders and visitors.

The position is office-based with occasional outdoor duties around the marina, and a rota that includes weekends and bank holidays. A friendly, flexible team player will thrive in this environment.

Qualifications

• Experience in delivering excellent customer service.
• Able to handle enquiries and sales.
• Comfortable learning new software.

Responsibilities

• Provide welcoming customer service to berth holders and visitors.
• Handle enquiries and process sales where applicable.
• Assist with marina operations and some outdoor duties.

Skills

Customer service

Sales

Computer systems

Teamwork

Tools

CRM software

Job description

Marine Resources Recruitment Ltd is recruiting a Customer Service Advisor for a busy marina in Sovereign Harbour. The role is customer-facing and focuses on creating a welcoming and professional experience for berth holders and visitors.

The position is office-based with occasional outdoor duties around the marina, and a rota that includes weekends and bank holidays. A friendly, flexible team player will thrive in this environment.