Customer Service Advisor

Premier Marinas Limited; Eastbourne; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Private Medical Cover

Free onsite parking

33 days annual leave

Online academy training

Job summary

Premier Marinas Limited is seeking a Customer Service Advisor for Sovereign Harbour in Eastbourne. The role is office-based with some outdoor work and requires a flexible team player who can deliver excellent customer service and handle enquiries and sales.

You will learn and use computer software systems and join a fast-paced team in a great location with opportunities for training and development.

Qualifications

• Demonstrate ability to deliver excellent customer service.
• Ability to handle enquiries and sales.
• Comfort with learning and using computer software systems.

Responsibilities

• Provide excellent customer service to berth holders and visitors.
• Handle enquiries and sales in a fast-paced environment.
• Learn and use company software systems to manage records.
• Work weekends and bank holidays as part of the rota.

Skills

Customer service

Sales handling

CRM software

Team player

Tools

CRM software

Job description

We are looking for a Customer Service Advisor to join our friendly, hardworking team at Sovereign Harbour.

You will play a vital part in how we are viewed by berth holders and visitors to our site and this is a great opportunity for a customer focused individual, with a flexible work ethic, to join a fast-paced team in a great location.

Candidates must be able to demonstrate:

• Ability to understand and deliver excellent customer service
• A good understanding of enquiry and sales handling
• Ability to learn and use computer software systems
• A \"can do\" attitude and flexible approach to teamwork

This role will be primarily office based but will also include some outdoor working and the rota will provide for working weekends and bank holidays. Experience of boating would be advantageous, but not essential. In all cases, we will support you to grow your skills and assist you to reach your potential.

Job role

Customer Service Advisor

Rota

Job type

Full time / Permanent

Job location

Closing

18/10/26

Premier Marinas offers a competitive salary and pension, 24/7 access to an online GP, Private Medical Cover, free onsite parking, annual leave equivalent to 33 days and other benefits, alongside training and development opportunities delivered through our dedicated online academy.

At Premier Marinas, we believe diversity makes us stronger. We treat all applicants equally and with respect, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Note: Proof of eligibility to work in the UK on start of contract will be required. Our Applicant Privacy Notice is available on our website.

Closing date for applications is Sunday 18th October 2026although we reserve the right appoint prior to the closing date. Successful applicants will be contacted within 2 weeks of that date.

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