Marina & Boatyard Assistant Manager — On-Call Lead

Marine Resources Recruitment Ltd; Southampton; On-site; GBP 28,000 - 38,000; Full time

Job summary

Marine Resources Recruitment Ltd seeks an Assistant Manager to join a busy marina and boatyard on the River Hamble. You will lead the onsite team, work with the General Manager, and help ensure safe, efficient and customer-focused operations.

This hands-on role involves managing contractors, overseeing scheduling, site inspections, and some boat movements. A full UK driving licence is essential, and full training is provided to support your development within the business.

Qualifications

• Experience in marina, boatyard or a similar marine operational environment.
• Strong leadership and team management skills.
• A genuine focus on delivering excellent customer service.
• Good communication with a range of stakeholders.
• Ability to delegate while maintaining oversight.
• Practical, solutions-focused approach.
• Resilience and flexibility with a can-do attitude.

Responsibilities

• Supporting, leading and developing the onsite team.
• Managing contractors and external service providers.
• Overseeing boatyard scheduling and day-to-day activities.
• Carrying out regular site inspections and supporting maintenance and improvement works.
• Assisting with boat movements, towing and driving boats when required.
• Supporting customer communications and resolving complaints or service issues.
• Building strong relationships with onsite tenants.
• Identifying and resolving operational issues quickly and effectively.
• Deputising for the General Manager during periods of absence.
• Taking part in the On Call Manager rota.

Skills

Leadership

Marina operations

Customer service

Communication

Delegation

Team management

Job description

Marine Resources Recruitment Ltd seeks an Assistant Manager to join a busy marina and boatyard on the River Hamble. You will lead the onsite team, work with the General Manager, and help ensure safe, efficient and customer-focused operations.

This hands-on role involves managing contractors, overseeing scheduling, site inspections, and some boat movements. A full UK driving licence is essential, and full training is provided to support your development within the business.