Boatyard Assistant Manager

Marine Resources Recruitment Ltd; Southampton; On-site; GBP 28,000 - 38,000; Full time

Job summary

Marine Resources Recruitment Ltd seeks an Assistant Manager to join a busy marina and boatyard on the River Hamble. You will lead the onsite team, work with the General Manager, and help ensure safe, efficient and customer-focused operations.

This hands-on role involves managing contractors, overseeing scheduling, site inspections, and some boat movements. A full UK driving licence is essential, and full training is provided to support your development within the business.

Qualifications

• Experience in marina, boatyard or a similar marine operational environment.
• Strong leadership and team management skills.
• A genuine focus on delivering excellent customer service.
• Good communication with a range of stakeholders.
• Ability to delegate while maintaining oversight.
• Practical, solutions-focused approach.
• Resilience and flexibility with a can-do attitude.

Responsibilities

• Supporting, leading and developing the onsite team.
• Managing contractors and external service providers.
• Overseeing boatyard scheduling and day-to-day activities.
• Carrying out regular site inspections and supporting maintenance and improvement works.
• Assisting with boat movements, towing and driving boats when required.
• Supporting customer communications and resolving complaints or service issues.
• Building strong relationships with onsite tenants.
• Identifying and resolving operational issues quickly and effectively.
• Deputising for the General Manager during periods of absence.
• Taking part in the On Call Manager rota.

Skills

Leadership

Marina operations

Customer service

Communication

Delegation

Team management

Job description

We’re looking for an Assistant Manager to join the team at a busy marina and boatyard on the River Hamble.

Working closely with the General Manager, you’ll play a key role in the day-to-day running of both the marina and boatyard. You’ll help ensure the site operates safely, efficiently and commercially, while delivering an excellent customer experience.

This is a hands-on management role, ideal for someone who enjoys being out on site, leading a team and getting involved in the practical side of marina and boatyard operations.

What You'll Be Doing

• Supporting, leading and developing the onsite team
• Managing contractors and external service providers
• Overseeing boatyard scheduling and day-to-day activities
• Carrying out regular site inspections and supporting maintenance and improvement works
• Assisting with boat movements, towing and driving boats when required
• Supporting customer communications and resolving complaints or service issues
• Building strong relationships with onsite tenants
• Identifying and resolving operational issues quickly and effectively
• Deputising for the General Manager during periods of absence
• Taking part in the On Call Manager rota

What We're Looking For

We’re looking for someone with strong leadership skills and a good understanding of marina and boatyard operations. You’ll be confident dealing with a wide range of people, able to make decisions and happy to get stuck in when needed.

You’ll ideally have:

• Experience in marina, boatyard or a similar marine operational environment
• Strong leadership and team management skills
• A genuine focus on delivering excellent customer service
• Good communication skills and the ability to work with a range of stakeholders
• The ability to delegate effectively while maintaining oversight
• A practical, solutions-focused approach
• Resilience and flexibility, with a genuine can-do attitude

Why Join Us?

This is a great opportunity to take the next step in your marina management career, working alongside an experienced General Manager within a busy and varied marine environment.

Full training can be provided, and you’ll be supported to develop your skills and progress within the business.

A full UK driving licence is essential.

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