Mandarin-Speaking Luxury Client Advisor (Part-Time)

FashionUnited Group; Greater London; Hybrid; GBP 19,000 - 25,000; Part time

Job summary

MONCLER is seeking a Mandarin-speaking Client Advisor for a part-time position (32 hours) at London Selfridges. The role focuses on delivering the brand's values and creating long-lasting client relationships through a polished, elegant approach.

Responsibilities include guiding clients through the selling ceremony, cross-selling, maintaining store standards, and contributing to both individual and team targets. Fluency in Mandarin and English is required.

Qualifications

• Mandarin and English language proficiency required.
• Experience in sales, preferably luxury fashion.
• Strong communication and client relationship skills.

Responsibilities

• Provide best-in-class service across the selling ceremony from greeting to after-sales.
• Cross-sell and guide customers to appropriate departments when needed.
• Maintain brand visual standards and stock familiarity in-store.
• Contribute to inventories, replenishment, and stock activities.
• Work with the team to achieve individual and store targets.

Skills

Mandarin fluency

English fluency

Customer service

Job description

MONCLER is seeking a Mandarin-speaking Client Advisor for a part-time position (32 hours) at London Selfridges. The role focuses on delivering the brand's values and creating long-lasting client relationships through a polished, elegant approach.

Responsibilities include guiding clients through the selling ceremony, cross-selling, maintaining store standards, and contributing to both individual and team targets. Fluency in Mandarin and English is required.