Luxury Client Advisor - Full-Time

FashionUnited Group; Greater London; Hybrid; GBP 23,000 - 32,000; Full time

Job summary

Moncler in London Harrods is seeking a full-time Client Advisor to deliver exceptional service, understand client needs, build lasting relationships and drive sales. You will engage customers, explain product features and provide a luxurious shopping experience in a fast-paced environment.

The role requires passion for luxury fashion, outstanding communication skills and the ability to work collaboratively with the store team while upholding brand standards and visuals.

Qualifications

• Experience in sales, preferably in fashion or luxury retail.
• Strong communication and interpersonal skills.
• Passion for luxury fashion and client service.

Responsibilities

• Provide exceptional client service across all stages of the shopping journey.
• Understand client needs and preferences to build long-lasting relationships.
• Support product recommendations and cross-selling while maintaining brand standards.
• Uphold Moncler's visual standards and merchandising guidelines in-store.
• Collaborate with team to achieve individual and store targets.

Skills

Sales experience

Luxury fashion

Customer service

English fluency

Job description

Moncler in London Harrods is seeking a full-time Client Advisor to deliver exceptional service, understand client needs, build lasting relationships and drive sales. You will engage customers, explain product features and provide a luxurious shopping experience in a fast-paced environment.

The role requires passion for luxury fashion, outstanding communication skills and the ability to work collaboratively with the store team while upholding brand standards and visuals.