Mandarin-Speaking IT Operations Lead – Banking (London)

People First; Greater London; On-site; GBP 70,000 - 80,000; Full time

Job summary

People First in London is seeking a Mandarin-speaking IT Operations Manager (Banking) to lead IT operations, maintenance and security for the London branch. The role requires fluent Mandarin and English, a Computing/Engineering degree, and solid experience managing enterprise IT infrastructure in the UK.

You will report to the Head of IT, oversee day-to-day IT operations, coordinate changes and incidents, ensure disaster recovery readiness, and work with vendors to support IT projects and

Qualifications

• Fluent Mandarin and English required.
• Degree in Computing or Engineering related field.
• Extensive IT operations, maintenance and security experience in enterprise IT.
• Ability to diagnose and resolve IT incidents and major outages.
• Willingness to learn and adapt; project management experience preferred.
• Knowledge of information security and cybersecurity is a bonus.
• Familiar with VMware and Windows/Linux administration.
• Strong risk and compliance awareness.

Responsibilities

• Assist Head of IT in managing the London Branch's IT functions focusing on operations and maintenance.
• Oversee IT infrastructure, system and network operations and maintenance.
• Manage day-to-day IT operations and maintenance.
• Coordinate IT changes, incidents and problems.
• Contribute to disaster recovery, business continuity and security activities.
• Support staff with IT requirements and ensure proper tech.
• Coordinate with vendors and third-party providers.
• Support IT projects and digitalization initiatives in London branch.
• Undertake additional duties as required.

Skills

Mandarin

English

IT operations

IT security

VMware

Windows/Linux admin

Project management

Risk and compliance

Problem solving

Learning mindset

Education

Degree in Computing/Engineering

Job description

People First in London is seeking a Mandarin-speaking IT Operations Manager (Banking) to lead IT operations, maintenance and security for the London branch. The role requires fluent Mandarin and English, a Computing/Engineering degree, and solid experience managing enterprise IT infrastructure in the UK.

You will report to the Head of IT, oversee day-to-day IT operations, coordinate changes and incidents, ensure disaster recovery readiness, and work with vendors to support IT projects and