Mandarin B2B Partnerships Specialist

HungryPanda Ltd 熊猫外卖; Greater London; On-site; AUD 55,000 - 70,000; Full time

Job summary

HungryPanda Ltd 熊猫外卖 is expanding its market presence in Australia and Western Australia, focusing on forging partnerships with Chinese and Asian restaurants to grow order volume. The role involves market research, merchant negotiations, regular merchant visits, solving merchant problems, and collaborating with marketing and delivery teams to optimize partnerships and improve merchant experience.

You will support a customer-service oriented approach across channels and require at least 1 year of

Qualifications

• Must be customer-service oriented across channels (written, phone, face-to-face).
• Clear and concise communication tailored to audiences.
• Strong attention to detail in written and verbal forms.

Responsibilities

• Conduct market research and analyze competitors to identify restaurant partnerships.
• Negotiate and secure cooperation with merchants; gather information and train on the platform.
• Regularly visit merchants and manage materials; address merchant issues promptly.

Skills

Customer service

Communication

Attention to detail

Commerciality

Industry knowledge

Job description

HungryPanda Ltd 熊猫外卖 is expanding its market presence in Australia and Western Australia, focusing on forging partnerships with Chinese and Asian restaurants to grow order volume. The role involves market research, merchant negotiations, regular merchant visits, solving merchant problems, and collaborating with marketing and delivery teams to optimize partnerships and improve merchant experience.

You will support a customer-service oriented approach across channels and require at least 1 year of