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Manager, Commercial Operations Analytics
View more categories View less categories Sector Travel and Tourism Role Manager Contract Type Permanent Hours Full Time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated, and we recognize that when one of us wins, we all win.
We provide a comprehensive benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. Join us as we build a more open world.
Role Overview:This role involves querying sophisticated SQL-based databases, conducting detailed analyses (e.g., building predictive models), crafting reports, and visualizing insights in an intuitive manner. You will collaborate closely with skilled analysts across Expedia Group, supporting TPM Account Management leaders with data-driven insights.
Key Responsibilities:- Extract and combine data from multiple sources for model building or analytics, applying machine learning theory and statistical concepts like regression, ANOVA, and A/B testing.
- Collaborate with stakeholders to clarify business questions, enhance feature selection, and choose appropriate measurement techniques.
- Define and build data models, interpret outputs, iterate to improve models, and advise team members on statistical techniques.
- Create data pipelines and workflows, considering legal implications, and develop visualizations using R/Python charting packages.
- Apply inclusive design principles to visualizations, provide feedback to upskill teammates, and work collaboratively with stakeholders.
- Communicate project goals, methodologies, caveats, and conclusions clearly to various audiences, seeking feedback and acting on it.
- Document technical artifacts and summaries, and understand organizational objectives and challenges.
- Work with big data, explaining challenges and solutions to technical and non-technical partners, and write efficient SQL queries.
- Follow up on data issues to resolution, ensure data quality, and optimize queries and code for data pipelines.
- Evaluate new querying tools and datasets, frame complex business problems as analytics tasks, and propose solutions in collaboration with stakeholders.
- Use iterative thinking to determine next steps based on findings and select appropriate analytical approaches.
- Operate independently and mentor junior colleagues.
Qualifications and Experience:- Hold a PhD, Masters, or Bachelors degree in Mathematics or a related scientific field.
- 4+ years of experience with a Masters, or 6+ years in a similar data analytics role.
- Proven experience delivering data-driven insights and recommendations.
- Advanced skills in R, Python, or SQL for data analysis, transformation, and visualization.
- Experience delivering analytics projects across different business areas with strong business acumen.
- Proficiency in statistics, SQL, Python, R, or similar tools.
- Data visualization skills for communicating results to diverse stakeholders.
- Basic understanding of machine learning concepts and approaches.
Additional Information:If you require accommodations during the application process due to a disability or health condition, please contact our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be recognized as a Best Place to Work on Glassdoor in 2024, and for our award-winning culture by Forbes, TIME, Disability:IN, and others.
Our brands include: Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, Trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises.
All employment opportunities at Expedia Group are managed by our Talent Acquisition team. Be cautious of scams; we never request sensitive information via email or messaging from unknown sources. Our official email domain is @expediagroup.com. The careers website is careers.expediagroup.com/jobs.
We are committed to diversity and inclusion. All qualified applicants will receive consideration regardless of race, religion, gender, sexual orientation, national origin, disability, or age.
Company Culture & Values
We are travelers and technologists, working across cultures and time zones. We thrive on innovation and building better solutions. We believe travel is a force for good and aim to create meaningful connections through our work.
Inclusion & Accessibility
We provide accessible recruiting experiences and accommodations for candidates with disabilities or health conditions. Please contact us through our Accommodation Request Form.
Our Community
Joining Expedia Group means becoming part of a global community of passionate travelers and technologists. We foster a diverse, inclusive culture and support flexible working arrangements to help you thrive wherever you are.