Manager, B2B Sales Capabilities

PowerToFly; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technology firm in Greater London is seeking an experienced professional for a Sales Operations role. The candidate will be responsible for owning sales capability initiatives and leading large-scale projects. You should have significant experience in sales operations, strong analytical and change management skills, and be adept at building relationships with key stakeholders. This position offers a full benefits package and a flexible work model to support your career development.

Benefits

Exciting travel perks

Generous time-off

Flexible work model

Career development resources

Qualifications

• 6–8+ years of experience in Sales Operations or related functions.
• Proven experience leading large‑scale projects independently.
• Strong process design and project leadership skills.

Responsibilities

• Owns sales capability initiatives end‑to‑end.
• Designs and executes change management and communication plans.
• Establishes and maintains trusted relationships with key stakeholders.

Skills

Sales Operations

Project Leadership

Change Management

Communication

Analytical Skills

Tools

Microsoft Office

Tableau

Salesforce

Job description

Expedia Group brands power global travel for everyone, everywhere. We design cutting‑edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated, and when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time‑off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey.

Key Responsibilities

Project & Capability Ownership

• Owns sales capability initiatives end‑to‑end, including defining the problem, shaping the solution, driving execution, coordinating cross‑functional delivery, and ensuring business adoption and impact.
• Leads solution design in partnership with Product and Tech, ensuring business requirements are met.
• Identifies capability gaps and proposes operational projects aligned to commercial strategy.
• Evaluates potential solutions (internal and external) and forms strong recommendations based on business needs, ROI, and feasibility.
• Prioritizes workstreams and integrates timelines, milestones, and dependencies across projects.

Change Management & Adoption

• Designs and executes change management and communication plans.
• Develops training and enablement session plans in partnership with Sales excellence.
• Monitors adoption, effectiveness, and feedback, making data‑driven improvements.
• Acts as a point of contact for capability‑related issues impacting field teams.

Business Partnership & Strategy

• Establishes and maintains trusted relationships with key stakeholders and decision‑makers.
• Identifies business challenges and opportunities across multiple teams.

Skills & Experience Required

• 6–8+ years of experience in Sales Operations, Commercial Operations, Revenue Operations, or related functions.
• Proven experience leading large‑scale projects independently.
• Strong process design, change management, and project leadership skills.
• Advanced skills in Microsoft Office and data visualization/reporting tools (e.g., Tableau).
• Strong communicator with the ability to influence stakeholders and navigate complex relationships.
• Experience working with CRM and sales tooling; Salesforce experience preferred.
• Strong analytical skills with the ability to translate insights into recommendations.

Preferred Qualifications

• Experience in a large, matrixed technology or travel industry organization.
• Experience supporting both enterprise and SMB sales motions.
• Background in process excellence or continuous improvement.
• Experience with AI‑enabled or automation initiatives.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.