Management Trainee

SCHUH; City of Edinburgh; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Product discount

Holiday entitlement

Birthday day off

Flexible hours

Perk platform

Earned wage access

Employee assistance

Pension scheme

Development opportunities

Relocation support

Store incentive

Purpose groups

Job summary

schuh in Edinburgh, Fort Kinnaird, is seeking a Management Trainee to begin a retail leadership career within our store.

The role offers a structured training program across customer service, people management and commercial decisions, with potential progression to Deputy Manager roles. You'll embrace our service values, work 37.5 hours across 5 of 7 days, and contribute to strong KPIs.

Qualifications

• Excellent customer service skills and a desire to lead.
• Willingness to learn through a structured training programme.
• Previous supervisory experience preferred; full training provided.

Responsibilities

• Coach and develop your team to exceed expectations.
• Deliver the most exceptional shopping experience on the high street.
• Help recruit and train new talent.
• Set goals, achieve targets and drive KPIs.
• Promote the schuh brand through our service values.
• Assist with visual merchandising guidance and commercial decisions.

Skills

Customer service

Ambitious

Leadership potential

Retail experience

Flexible / hardworking

Job description

We have an exciting opportunity for Management Trainee to join our store in Edinburgh, Fort Kinnaird.

This is a 37.5 hour position working 5 out of 7 days.

Are you ready to take your customer service skills to the next level? This Management Trainee role will allow you to kick‑start your retail management career with the opportunity to become a future leader. Our comprehensive training program will develop you in all aspects of retail and people management, providing you with all the tools you will need to take your next step into one of our Deputy Manager roles!

About the role –

• Learning to coach and develop your team to exceed every expectation
• Delivering the most exceptional shopping experience on the high street from start to finish
• Helping recruit and train new talent
• Setting goals, achieving targets and driving KPIs
• Striving for operational excellence
• Celebrating achievements
• Promoting the schuh brand through our service values
• Gaining confidence in making commercial decisions within our visual merchandising guidelines
• Adhering to company policies and guidelines

About the person -

• Enthusiastic, incredibly ambitious and ready for anything
• Optimistic and energetic
• Prepared to work hard
• Act as a role model in store
• Passionate about retail/customer service/footwear
• Target driven
• Keen eye for detail and knowledge of trends
• Previous supervisory experience in customer service and/or retail experience would be preferable. Full training will be given for the role.

About the perks/benefits –

• Up to 40% product discount for you and your loved ones as well as an annual 100% discount up to the value of £75 / €90 for shoes to wear to work
• Up to 29 days holiday (including bank holidays) increasing to 34 after three years’ service
• Your birthday off to celebrate you
• Flexible working hours / contracts to work when suits you
• Perk platform for hundreds of discounts
• Manage, save and access your wages as you earn them to get paid your way
• Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services.
• A pension scheme to help you save for the future
• Development and progression opportunities across store and Head Office
• Relocation assistance and two paid flights home per year if you relocate outside of or into the UK/ROI
• Ability to unlock monthly monetary incentive based on store performance
• Opportunity to be a part of our company Purpose Groups

About schuh –

• At schuh we are the ‘Same but different’.
• By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves.
• This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly.
• We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.