Management Officer (Temporary Accommodation)

Darlington Borough Council; Tees Valley; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

32 days Annual Leave

Local Government Pension Scheme

Maternity, Paternity and AdoptionLeave

Staff equality forums

Green Car Leasing Scheme

Training and development

Physiotherapy service

Confidential counselling service

Cycle to Work Scheme

Local/National retailer discounts

Vivup app

Arriva Travel Club

Job summary

Darlington Borough Council is seeking a Management Officer for Temporary Accommodation to oversee property management, tenancy sign-ups, and occupancy conditions. You will conduct regular property visits, report repairs, and coordinate with Housing Options Officers to ensure compliance and smooth turnarounds.

The role requires strong housing advice, organisation and communication skills, with an Enhanced DBS check.

Qualifications

• Provide high standard of housing advice and guidance to households in temporary accommodation
• Excellent organisation and communication skills
• Able to work in a team and with the public with a flexible approach
• Knowledge of Homelessness legislation and housing law desirable but not essential; Enhanced DBS level check required

Responsibilities

• Manage properties across Darlington, including sign-up, visits, repairs reporting and quick turnaround to minimise voids and income loss
• Liaise with Housing Options Officers to ensure licence compliance, Personalised Housing Plan and risk assessments share information with relevant professionals

Skills

Housing advice

Organisation

Communication

Teamwork

Public engagement

Flexible approach

Homelessness law knowledge

Enhanced DBS check

Job description

Management Officer (Temporary Accommodation) (Ref: POS016306)

Salary £32,061- £34,434 Salary Band £30,001 to £40,000 Post Type Permanent Hours Per Week Full time

Job and Application details

Categories Housing
Directorate N/A Published Date 09/08/2026 Closing Date 24/08/2026

About the Role:

• You will be required to manage properties across Darlington, which will include moving in and out of households, completing licence agreement at sign up and fully explaining the conditions of the occupancy, completing regular visits, reporting repairs, discussing rent and preparing the property to ensure a quick turnaround so void periods and income loss are minimised.
• You will liaise with the Housing Options Officers to ensure the client is adhering to the licence agreement, engaging with their Personalised Housing Plan and all risk assessments are completed with information being shared amongst all relevant professionals.

Experience/Skills Required:

• The successful candidate will be enthusiastic, resilient and self-motivated and will be able to provide high standard of housing advice and guidance to households to ensure our temporary accommodation is managed to a high standard.
• Candidates will need to have effective organisation and communication skills, work well within the team and as an individual, work positively with members of the public and have a flexible approach.
• Knowledge of Homelessness legislation, housing law and social housing is desirable but not essential.
• This role requires an Enhanced DBS Level check

• 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
• Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
• Generous Maternity, Paternity and Adoption Leave schemes
• Staff equality forums
• Green Car Leasing Scheme
• Access to a wide range of training, learning and development
• Physiotherapy service
• Confidential counselling service
• Cycle to Work Scheme
• Dolphin Centre Fit for Life Discounts
• Local and National retailer discounts
• Vivup employee benefit app and Lifestyle Savings
• Arriva Employee Travel Club

We are an equal opportunities' employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.