Maintenance Technician

Greystar; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading real estate company seeks a dedicated individual for a maintenance role in new student housing in Wembley. The position involves ensuring high standards of repairs and maintenance, contributing to an exceptional resident experience, and collaborating with the Community and Estates Management teams.

Benefits

Healthcare

Paid Time Off

Paid Parental Leave

Professional Development

Qualifications

• Experience in repairs and maintenance in a domestic environment.
• Recognized trade qualification in plumbing or electrical desired.

Responsibilities

• Ensure cleanliness and maintenance of the community.
• Diagnose and undertake repair tasks including plumbing and electrical.
• Communicate effectively with residents and contractors.

Skills

Communication

Problem-Solving

Team Player

Flexibility

Education

O’ Level / GCSE

Building Crafts Operative Certificate

Job description

3 days ago Be among the first 25 applicants

R0153882 Canvas Birch London, United Kingdom

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Overview

Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.

• Full-Time
• Mid-Level
• No

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Job Responsibilities

About Greystar

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

Job Description Summary

A great opportunity to become part of the team launching our brand-new student housing in Wembley. This role provides the perfect platform to leave a lasting impact by helping establish the top student living space in the region. We're seeking a suitable individual with a background in maintenance; further training, growth opportunities, and ongoing assistance will be available. The person for this role will contribute to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day-to-day repairs and decoration to the building(s), grounds and equipment.

Job Description

Key Role Responsibilities

• Works as part of the Community team to ensure all residents enjoy a high level of cleanliness throughout their community.
• Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly.
• Monitors and maintains the electronic maintenance reporting system, Onesite, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
• Promotes customer satisfaction by providing regular updates to residents via OneSite regarding ongoing or delayed maintenance issues.
• Administers all property maintenance & records in accordance with Greystar policies & procedures
• Maintains a focus on delivering services within agreed budgetary & resource parameters
• Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning.
• Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organizes and oversees repairs to completion if referred to contractors.
• Understands and responds to health and safety matters in an appropriate & timely manner.
• Reports any incidents or accidents to the Community Manager using the correct system and documentation
• Moves furniture and heavy items around site as required
• Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.
• Coordinates and accompanies external Contractors/Suppliers executing minor works on site.
• Liaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place.
• Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS & Permits to Work.
• Highlights and assists with the management of any community works.
• Assists the Community Manager in key management ensuring high levels of security at all times.
• Ensures annual checks are carried out for their statutory insurance and qualifications.
• Manages and maintains all statutory testing records, utilizing other team members where appropriate
• Carries out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations
• Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required
• Practices proper safety techniques in accordance with Company and safe systems of work guidelines
• Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address.
• Reviews site risk assessments as required with Community Manager.
• Seeks to maximize efficiency of utilities.

Key Relationships

• Operations team
• Estates Management team

Knowledge & Qualifications

• A reasonable level of general education educated to O’ Level / GCSE level or equivalent with demonstrable written and numerical skills.
• Awareness of H&S requirements on site
• Continually strives to improve knowledge, skills and abilities to produce the best results
• A recognized trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is desired.

Experience & Skills

• Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter
• Experience of installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage.
• Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems.
• Fluent English verbal and written communication skills
• Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents
• Good team player with strong relationship building and influencing skills
• Positive approach and ability to work on own initiative
• Ability to determine cost effective solutions to repairs
• Contractor & Supplier Supervision skills are desirable
• Excellent organization skills with the ability to multi task and priorities
• Flexible approach to work and adaptable to thrive in a changing environment.

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Success Profile

What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix.

• Problem-Solver
• Dependable
• Efficient
• Team player
• Productive
• Flexible

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Trending

Meet our people and discover how you can make an impact providing a home to people across the world.

"Greystar has granted me the opportunity to grow as an employee and assisted me in every obstacle I have encountered at work. With the amazing management and coworkers here, who have taught me what they know without hesitation, it is easy to see why people stay with the company a long time. Every day is something different, that makes the adventure of growing with the company so exciting!"

- Omar

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Benefits

Healthcare
Health insurance (including company-paid opportunities) is offered, along with competitive dental (US Only) and vision insurance* plan options

• in select countries

Retirement Planning
We know planning for retirement is a top priority for our team members. We offer competitive retirement savings plans including employer-matched 401(k) plans (US Only) and country-specific Pension Schemes to ensure the security of your financial future.

Paid Time Off
Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays*

• varies by country

Paid Parental Leave
Maternal and paternal paid leave is available for the birth or adoption of a child

Professional Development
Ongoing support is available for career advancement opportunities in addition to corporate training programs

Employee Assistance
Program
Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you

Note: Outlined benefits may vary by international region.