Maintenance Team Leader

Beyond Housing; Redcar, Tees Valley; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Agile working with partial remote days

Up to 39 days holiday including bank

Real Living Wage commitment

Pension scheme with employer contrib.

Life assurance

Health cash plan

Cycle to work scheme

EV lease scheme

Recognition schemes

Job summary

Beyond Housing is seeking a Maintenance Team Leader to guide the delivery of safe, efficient and customer-focused maintenance services across repairs and voids.

You will lead a high-performing team, work with the Area Manager and other teams to deliver excellent outcomes, and drive improvements using data and performance information. A full UK driving licence and IT proficiency are required.

Qualifications

• Experienced and inspirational leader with a proven track record of managing high-performing teams in an operational environment.
• Strong communicator with ability to build relations with internal and external stakeholders.
• Experience of working across different functions and teams to achieve shared goals.
• Comfortable using data and performance information to identify trends and drive improvements in customer experience and operational performance.
• Proficient in Microsoft Office applications including Excel, Word and Outlook.

Responsibilities

• Lead and manage the maintenance team to deliver safe, efficient and customer-focused repairs and voids services.
• Oversee contractors and third-party suppliers and hold them accountable for service delivery and performance.
• Drive team performance, promote continuous improvement, and ensure time, cost and quality standards are met.
• Use data and performance information to identify trends and inform decisions to improve customer experience and operational performance.

Education

Leadership and management qualification

Health and safety qualification

Strong communication skills

Data and performance analysis

Stakeholder management

Tools

MS Office (Excel, Word, Outlook)

Job description

We are looking for a maintenance team leader to join our team and lead the delivery of safe, efficient and customer-focused maintenance services.

This role is responsible for leading and managing the maintenance team to deliver high-quality repairs and voids services that are safe, efficient, and customer focused. Working closely with the Area Manager and colleagues across Housing and Support Services, you will help foster a strong "one team" culture that supports the provision of safe, secure homes and neighbourhoods that customers are proud to live in. The role involves driving team performance, promoting continuous improvement, and ensuring services consistently meet agreed time, cost, and quality standards. You will also oversee contractors and third-party suppliers, holding them accountable for service delivery and performance to ensure customers receive the highest standards of repair and maintenance services.

You will be an experienced and inspirational leader with a proven track record of managing high-performing teams within an operational environment. Passionate about delivering excellent customer outcomes, you will be skilled at motivating others, fostering a positive team culture, and driving continuous improvement.

A strong communicator, you will be confident building effective relationships with a wide range of internal and external stakeholders, working collaboratively to enhance service delivery and strengthen the organisation's reputation. You will have experience of working across different functions and teams, bringing people together to achieve shared goals and deliver the best possible outcomes for customers.

You will be comfortable using data and performance information to identify trends, make informed decisions, and drive improvements in both customer experience and operational performance. Strong IT skills are essential, and you will be proficient in using Microsoft Office applications, including Excel, Word, and Outlook, with the ability to interpret, analyse, and present data through reports and management information.

It would be a bonus if you held a relevant leadership and management qualification, health and safety qualifications appropriate to the role, or equivalent experience and a full UK driving licence.

Alison Evans is our Area Manager, so if you fancy an informal chat about the role, then give her a call on 07880 052420.

Closing date for applications is Friday 18 September 2026, applications will be reviewed throughout the duration of the advert and we may close it early should enough applications be received. We are not working with recruitment agencies on this vacancy.

Beyond Housing's Employability team is here to support your application. If you need any assistance please call 0345 065 5656 or email [e-mail].

Who is Beyond Housing?

Our story began in 2018 and we'd like you to be part of our future. With over 15,000 homes, 30,000 customers and 750 colleagues, we're changing lives every day. Our mission is simple; to provide homes customers want, services they value, delivered by people who care. We want to help our customers and communities to succeed and thrive. Considerate, collaborative, ambitious and accountable - that's just our way of life.

Our offices are more than just the space we work in. We encourage inspiration, creativity and productivity in a relaxed and comfortable environment. We're looking for people who are travelling in the same direction when it comes to the way we work, live our values and deliver our services. Our reward and recognition offer is pretty impressive too!

We have ambitious plans for further growth and impact, and we need the right people to take this leap with us. It may be challenging at times, but you can be assured that it is going to be rewarding and inspiring. After all, we are changing lives, every day, in all that we do.

Our values and extremely important to us and we want all our colleagues to really live our values every day, we are looking for candidates who show they have the skills to do the role and are aligned with our values.

At Beyond Housing, we are committed to ensuring that all applicants are treated fairly throughout our recruitment and selection processes and are not discriminated against on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Why choose us?

The team here at Beyond Housing genuinely cares about the work we do to transform the lives of our customers. We think this is a pretty big reason to love your career at Beyond Housing, and that's why our benefits package shows Beyond Housing genuinely cares about its teams too.

Here are some details of our employment package:

• Agile working - to give you that positive work-life balance. This enables you to work up to two days from home (if your role is suitable for that) after you have settled in and learned the ropes
• Generous holiday entitlement (up to 39 days including bank holidays after 5 years' service) with the ability to purchase more if you wish
• Impressive salaries that match the market rate, with a commitment to an annual cost of living rise
• Commitment to paying the Real Living Wage as defined by the Living Wage Foundation
• Competitive pension scheme with generous employer contributions, to help you plan financially for your retirement
• Life assurance to look after your loved ones should the worst happen to you, and generous time off for bereavement if the worst happens to your loved ones
• Health cash plan, to claim back basic medical expenses such as optical, dental, and complementary therapies, along with free flu jabs to keep you tip-top
• A much-needed caffeine boost with free tea and coffee (and cordial for when you're feeling parched)
• Recognition schemes such as weekly 'Cheers For Peers', 'Star of the Quarter' and our prestigious annual Star Awards event
• Long service awards every 5 years
• Cycle to work scheme and cycle parking (if you've got the legs for it)
• Cashback and discounts scheme covering a range of well-known retailers and leisure providers to help your money go further
• Salary sacrifice electric vehicle lease scheme to support cost effective green travel
• Electric vehicle lease scheme to support cost effective green travel