Maintenance Team Lead – Homes Repairs & Service Excellence

Connexus; Hereford; On-site; GBP 32,000 - 45,000; Full time

Job summary

Connexus is seeking a Maintenance Supervisor for the Response Repairs team covering our housing portfolio in Herefordshire and surrounding areas. You will directly line-manage a team of in-house trades delivering responsive repairs and planned maintenance, ensuring high standards of customer service.

You will coach, mentor and brief the team, ensure induction and training, oversee contractor engagement and quality audits, and uphold Connexus safety policies and procedures.

Qualifications

• Line management of a team of in-house trades delivering services across the Repairs and Maintenance Team.
• Knowledge of current health and safety legislation and best practices.
• This role requires a basic DBS check prior to appointment.
• Commitment to equality of opportunity and fair treatment of all applicants.

Responsibilities

• Direct line management of a team of in-house trades delivering a range of services across the Repairs and Maintenance Team.
• Provide leadership through coaching, mentoring, one-to-ones and team briefings, ensuring induction and training to fulfil responsibilities.
• Support in the management of contractors and quality audits to ensure Connexus Standards are met.
• Demonstrate a good knowledge of health and safety legislation and best practices.

Skills

People management

Communication

Customer service

Leadership

Job description

Connexus is seeking a Maintenance Supervisor for the Response Repairs team covering our housing portfolio in Herefordshire and surrounding areas. You will directly line-manage a team of in-house trades delivering responsive repairs and planned maintenance, ensuring high standards of customer service.

You will coach, mentor and brief the team, ensure induction and training, oversee contractor engagement and quality audits, and uphold Connexus safety policies and procedures.