MAINTENANCE SCHEDULER / ADMINISTRATOR

Ark Fire Protection Ltd; Cramlington; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Gym membership

Birthday off

Company pension

Employee assistance programme

Regular company events

Job summary

Ark Fire Protection Ltd. is seeking a proactive Maintenance Scheduler / Administrator to join a busy team in the UK. You’ll coordinate maintenance activities, schedule engineers and liaise with residents and clients to ensure smooth service delivery.

The role requires strong organisational skills, experience in administration, and proficient MS Office usage. A customer-focused approach will help support ongoing FM-related tasks and a positive client experience.

Qualifications

• Previous experience in administration, scheduling or maintenance coordination.
• Facilities Management (FM) experience is highly desirable, particularly within planned and reactive maintenance environments.
• Experience coordinating engineers, operatives and maintenance appointments.
• Excellent customer service and communication skills, including experience liaising with residents and clients.
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Confident using Microsoft Office, managing shared inboxes and maintaining accurate records.

Responsibilities

• Coordinate maintenance works, manage appointments and liaise with residents, clients and contractors.
• Support the scheduling and administration needs of the maintenance team to ensure timely service delivery.

Skills

Administration experience

Scheduling coordination

Maintenance coordination

Customer service

MS Office

Record keeping

Job description

What we're looking for:

• Previous experience in administration, scheduling or maintenance coordination.
• Facilities Management (FM) experience is highly desirable, particularly within planned and reactive maintenance environments.
• Experience coordinating engineers, operatives and maintenance appointments.
• Excellent customer service and communication skills, including experience liaising with residents and clients.
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Confident using Microsoft Office, managing shared inboxes and maintaining accurate records.

Why join Ark Fire Protection?

• Competitive salary
• Career development opportunities
• Gym membership
• Your birthday off
• Company pension
• Employee assistance programme
• Regular company events and a supportive team

Ark Fire Protection is growing, and we’re looking for an organised, proactive and customer-focused Maintenance Scheduler / Administrator to join our team!

This is a fantastic opportunity to become part of a busy and expanding business, supporting the coordination of maintenance works, managing appointments and communicating with residents, clients and contractors