Maintenance & Repair Scheduler

Omega Red Group; Nottingham; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Family-Friendly Leave

Company Pension Scheme

Employee Assistance Programme

Cycle to Work Scheme

My Premier Benefits discounts

Job summary

Omega Red Group, based in Bulwell, Nottingham, is seeking a Repairs Administrator to coordinate maintenance, schedule works, and manage service requests across lighting protection and safety systems. The role supports engineers and contractors while upholding safety, compliance, and timely delivery.

You will liaise with clients and internal teams to ensure on-time execution, maintain records, and help deliver a high-quality customer experience in a fast-paced environment.

Qualifications

• Experience in a Facilities Management Coordinator, Service Coordinator, Maintenance Administrator, Scheduler, Planner, or similar role.
• Strong organisational skills with the ability to manage multiple jobs, priorities, and deadlines.
• Excellent communication skills with the confidence to engage with clients, contractors, and internal stakeholders.
• Good IT skills, including Microsoft Office applications and job management or scheduling systems.

Responsibilities

• Coordinate and schedule planned maintenance and repair works across a portfolio of customer sites.
• Allocate engineers, subcontractors, and resources to ensure service delivery targets are achieved.
• Liaise with clients, engineers, and contractors to arrange appointments, provide updates, and resolve scheduling issues.
• Monitor work progress and ensure all jobs are completed within agreed timeframes and service level agreements.
• Maintain accurate records of maintenance activities, job status updates, quotations, and completed works.
• Ensure all work orders, certifications, and compliance documentation are processed and stored correctly.
• Utilise internal systems to track job progress, manage workloads, and support operational reporting.
• Assist in the preparation of reports, performance data, and management information.
• Support the wider operations team in delivering a high-quality customer experience.
• Ensure maintenance activities are delivered in accordance with company procedures, industry standards, and health and safety requirements.

Skills

Facilities Management

Scheduler

Organisational skills

Communication skills

IT skills

CAFM scheduling experience

Attention to detail

Teamwork

Tools

CAFM software

CRM software

Scheduling software

Microsoft Office

Job description

Omega Red Group, based in Bulwell, Nottingham, is seeking a Repairs Administrator to coordinate maintenance, schedule works, and manage service requests across lighting protection and safety systems. The role supports engineers and contractors while upholding safety, compliance, and timely delivery.

You will liaise with clients and internal teams to ensure on-time execution, maintain records, and help deliver a high-quality customer experience in a fast-paced environment.