Maintenance Operative

The Alverton Hotel - Maintenance; Truro; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

100% shared tips

Full training

Staff discount on room rates

Job summary

The Alverton is seeking a reliable Maintenance Operative to support our day-to-day upkeep across the hotel. Working with the existing maintenance team, you will help keep the property safe, functional and well-maintained to high standards.

This hands-on role is suitable for someone with the right attitude and a willingness to learn; hotel experience is not essential, and weekend work is expected as part of the role.

Qualifications

• Experience in a maintenance or practical role.
• Hotel or hospitality experience is not required.
• Willingness to learn and adapt.
• Flexible with weekend hours.

Responsibilities

• Assist with day-to-day maintenance and upkeep of the hotel.
• Collaborate with Maintenance Manager on repairs and tasks.
• Respond to maintenance requests promptly and safely.
• Assist with preventative maintenance and routine checks.
• Maintain bedrooms, public areas and back-of-house spaces to a high standard.
• Identify and report hazards or repairs needing attention.

Skills

Hands-on

Problem solving

Reliability

Team player

Job description

About us

Rooted in local heritage, the Cornwall Hotel Collection is known for exceptional service, award-winning dining, and inspiring locations at the heart of Cornish hospitality.

Our collection includes four distinctive hotels: The Alverton, a historic hillside retreat; The Greenbank, set on the enchanting waterfront; The Falmouth, an iconic Victorian landmark; and our newest addition, The Atlantic, offering stunning coastal views. With exciting developments ahead, there's never been a better time to join us.

We are currently seeking a reliable, practical and proactive individual to join our team as a Maintenance Operative. Working alongside our existing maintenance team, you will support the day-to-day upkeep and smooth running of the hotel, helping to ensure our properties are safe, functional and maintained to a high standard.

This is a varied, hands-on role and would suit someone who enjoys practical work. Previous hotel experience is not essential; we're looking for someone with the right attitude, a willingness to learn and a practical approach.

Position Details

Flexible working patterns
Weekend working required as part of the role

Responsibilities

• Assist with the day-to-day maintenance and upkeep of the hotel.
• Work alongside the Maintenance Manager to complete general repairs and maintenance tasks.
• Respond to maintenance requests promptly and efficiently.
• Assist with preventative maintenance and routine checks across the property.
• Help maintain bedrooms, public areas and back-of-house spaces to a high standard.
• Identify and report any maintenance issues, hazards or repairs requiring further attention.
• Assist with basic plumbing, electrical, carpentry, decorating and general maintenance tasks where appropriate.
• Keep maintenance areas, tools and equipment clean, organised and safe.
• Support external contractors and specialist tradespeople when required.
• Follow all health & safety procedures and use equipment safely and appropriately.

Requirements

• Previous experience in a maintenance or practical role.
• Hotel or hospitality experience is not required.
• A practical, hands-on approach and willingness to learn.
• Good problem-solving skills and attention to detail.
• Reliable, punctual and able to work independently as well as part of a team.
• A proactive attitude and commitment to maintaining high standards.
• Flexible approach to working hours, including some weekends.
• Good communication skills and a professional manner.

Benefits

• 100% shared tips
• Full training
• Opportunities to grow and progress within our collection
• Staff discount, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool) across all four hotels.
• Company Pension Contributions
• The chance to participate in charity fundraisers and environmental initiatives
• Staff rewards and parties