Maintenance Manager - Property Repairs

Sovereign Network Group; Basingstoke; On-site; GBP 42,000 - 50,000; Full time

Benefits offered by this job

25 Days Holiday + Bank Holidays (with

Private medical insurance

Pension scheme

Life cover at 4x salary

Wellbeing discounts

Job summary

Sovereign Network Group is seeking a Maintenance Manager to lead the Property Services Team in the Hurn Hub, Basingstoke, covering North Hampshire & Surrey Locality. You will oversee a team of 12+ trades and external contractors, delivering responsive maintenance and improvements to our customers' homes.

You will model strong leadership, drive safe working practices, and ensure value for money while managing budgets and performance across the locality.

Qualifications

• Experience managing a direct labour workforce delivering maintenance services.
• Ability to plan, track and forecast budgets and expenditures.
• Knowledge of health, safety and CDM legislation.
• Strong customer-focused approach and data accuracy.

Responsibilities

• Deliver customer-focused, high-quality maintenance work through a team of trades.
• Maintain high-quality data within property systems.
• Set and maintain safe working practices per CDM and health and safety laws.
• Understand customer, asset and investment needs across locality.
• Engage residents to develop co-created services.

Skills

Team leadership

Budgeting

Project planning

Health & safety

Excel

Customer focus

Tools

Microsoft Office

Job description

Salary: £42,000.00 - £50,000.00 Per year. As a leading Housing Association, SNG's purpose is simple - providing good, affordable homes: the foundation for a better life.

We have a strong ambition to build 25,000 more homes over the next 10 years, with at least half being for social or affordable rent. It's a great time to join us as we invest in our existing customers' homes by applying our Homes and Place Standard to all our properties, whilst working in an environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day.

We have an exciting new opportunity for a Maintenance Manager to join our Property Services Team in our Hurn Hub in our modern office in Basingstoke covering our North Hampshire & Surrey Locality. The role Reporting into the Operations Manager, you'll deliver customer centric, high quality, value for money property maintenance and improvements to our customers homes through a team of circa 12+ in house trades and external contractors across your locality.

You'll lead on operational delivery of property services workstreams both residential and non-residential portfolio focusing on mainly Responsive Repairs Works as required. As a manager, you'll role model and set direction within your team by being clear on expectations, giving clarity of requirement and supporting the team and individual performance through robust feedback. You'll also be responsible for:

• Delivering the right outcome for our customer in a safe and timely way through a team of trades operatives
• Maintaining high quality data within the property systems
• Setting and maintaining high levels of safe working practices in line with Health and Safety legislation and CDM
• Ensuring a detailed local knowledge of customer, asset and investment needs across your locality
• Engaging and working with residents and groups to develop co-created services

There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence.

To be successful in this role you will need:

• Experience of managing a direct labour workforce focused teams for the delivery of maintenance services
• Demonstratable knowledge of planning the delivery of workstreams in a customer focussed environment
• Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks to SNG
• Ability to operate with commercial acumen
• Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken by the teams
• Proficient use of Microsoft office suite with Intermediate or advanced Excel skills

Job Description We have some great benefits at SNG, including:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary
• Enhanced maternity/paternity/adoption pay
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Please note a Basic DBS check will be undertaken for the successful candidate.

Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.

Working for us is so much more than just a job. Whatever your role, you'll help us provide homes and services for those who need them - and make a real difference to people’s lives