Maintenance Manager

Sovereign Network Group; Christchurch; On-site; GBP 42,000 - 50,000; Full time

Benefits offered by this job

25 Days Holiday + Bank Holidays

Private medical insurance

Pension scheme (up to 12%)

Life cover (4x salary)

Job summary

Sovereign Network Group is seeking a Maintenance Manager for our Hurn Hub in Christchurch, covering the Southampton locality. You will lead a team of in-house trades and contractors to deliver planned property maintenance and improvements.

Reporting to the Operations Manager, the role focuses on safe, data-driven delivery, efficiency, and resident-focused service across residential and non-residential portfolios.

Qualifications

• Experience of managing a direct labour workforce delivering maintenance services.
• Ability to plan and deliver workstreams with a customer-focused approach.
• Ability to plan, track and forecast income and expenditure against budgets to deliver value for money.

Responsibilities

• Deliver customer-centric, high-quality property maintenance within your locality.
• Lead a team of circa 12+ trades operatives and external contractors.
• Maintain safe working practices and data within property systems.

Skills

Direct labour management

Project planning

Budgeting & forecasting

Health & safety compliance

Excel proficiency

Travel & driving

Tools

Microsoft Office

Excel

Job description

Salary: £42,000.00 - £50,000.00 Per year

As a leading Housing Association, SNG's purpose is simple - providing good, affordable homes: the foundation for a better life. We have a strong ambition to build 25,000 more homes over the next 10 years, with at least half being for social or affordable rent. It's a great time to join us as we invest in our existing customers' homes by applying our Homes and Place Standard to all our properties, whilst working in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day. We have an exciting new opportunity for a Maintenance Manager to join our Property Services Team in our Hurn Hub in Christchurch covering our Southampton Locality.

The role Reporting into the Operations Manager, you'll deliver customer centric, high quality, value for money property maintenance and improvements to our customers homes through a team of circa 12+ in house trades and external contractors across your locality.

You'll lead on operational delivery of property services workstreams both residential and non-residential portfolio focusing on mainly Planned Works - roofs/windows & doors including Responsive Repairs Works as required.

As a manager, you'll role model and set direction within your team by being clear on expectations, giving clarity of requirement and supporting the team and individual performance through robust feedback.

You’ll also be responsible for:

• Delivering the right outcome for our customer in a safe and timely way through a team of trades operatives
• Maintaining high quality data within the property systems
• Setting and maintaining high levels of safe working practices in line with Health and Safety legislation and CDM
• Ensuring a detailed local knowledge of customer, asset and investment needs across your locality
• Engaging and working with residents and groups to develop co-created services

To be successful in this role you will need:

• Experience of managing a direct labour workforce focused teams for the delivery of maintenance services
• Demonstratable knowledge of planning the delivery of workstreams in a customer focussed environment
• Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks to SNG
• Ability to operate with commercial acumen
• Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken by the teams
• Proficient use of Microsoft office suite with Intermediate or advanced Excel skills
• There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence

Job Description

We have some great benefits at SNG, including:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary
• Enhanced maternity/paternity/adoption pay
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.

Take a look at our careers site to learn more about us and our values.

Please note a Basic DBS check will be undertaken for the successful candidate.

Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations.

We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.

Working for us is so much more than just a job. Whatever your role, you'll help us provide homes and services for those who need them - and make a real difference to people's lives