Maintenance Manager - Planned Works

Sovereign Network Group; Basingstoke; On-site; GBP 42,000 - 50,000; Full time

Benefits offered by this job

25 days holiday + bank holidays (extra

Holiday buy/sell option

Wellbeing days

2 volunteering days

Pension matched up to 12%

Life cover at 4x salary

Private medical insurance

Dental insurance

Critical illness cover

Gym membership discounts

24/7 virtual GP service

Job summary

Sovereign Network Group seeks a Maintenance Manager for the Property Services Team at our Basingstoke Hub, covering North Hampshire & Surrey Locality. You will lead approximately 12+ trades and external contractors to deliver planned property maintenance projects, mainly kitchens and bathrooms, across residential and non-residential portfolios.

As a manager, you’ll set direction, clarify expectations, and support team performance with constructive feedback while ensuring value-for-money service

Qualifications

• Experience managing direct labour teams delivering maintenance services.
• Ability to plan and forecast workstreams within a customer-focused environment.
• Ability to plan, track and forecast income and expenditure against budgets.
• Knowledge of health, safety and environmental legislation; compliant with CDM.

Responsibilities

• Lead a team of trades operatives to deliver customer-centric maintenance outcomes.
• Maintain high-quality data within property systems.
• Ensure safe working practices and compliance with Health and Safety legislation.
• Develop local knowledge of customer, asset and investment needs across the locality.
• Engage with residents to develop co-created services.

Skills

Direct labour management

Work streaming planning

Budget planning

Commercial acumen

Health & safety knowledge

Excel proficiency

Tools

Microsoft Office

Job description

Salary: £42,000.00 - £50,000.00 Per year

As a leading Housing Association, SNG's purpose is simple - providing good, affordable homes: the foundation for a better life. We have a strong ambition to build 25,000 more homes over the next 10 years, with at least half being for social or affordable rent. It's a great time to join us as we invest in our existing customers' homes by applying our Homes and Place Standard to all our properties, whilst working in an environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day.

We have an exciting new opportunity for a Maintenance Manager to join our Property Services Team in our modern Basingstoke Hub covering our North Hampshire & Surrey Locality. The role reporting into the Operations Manager, you'll deliver customer centric, high quality, value for money property maintenance and improvements to our customers' homes through a team of circa 12+ in house trades and external contractors across your locality. You'll lead on operational delivery of property services workstreams both residential and non-residential portfolio focusing on mainly Planned Works - kitchens and bathrooms programme as required.

As a manager, you'll role model and set direction within your team by being clear on expectations, giving clarity of requirement and supporting the team and individual performance through robust feedback.

Responsibilities

• Delivering the right outcome for our customer in a safe and timely way through a team of trades operatives
• Maintaining high quality data within the property systems
• Setting and maintaining high levels of safe working practices in line with Health and Safety legislation and CDM
• Ensuring a detailed local knowledge of customer, asset and investment needs across your locality
• Engaging and working with residents and groups to develop co-created services

Eligibility & Requirements

To be successful in this role you will need:

• Experience of managing a direct labour workforce focused teams for the delivery of maintenance services
• Demonstratable knowledge of planning the delivery of workstreams in a customer focussed environment
• Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks to SNG
• Ability to operate with commercial acumen
• Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken by the teams
• Proficient use of Microsoft office suite with Intermediate or advanced Excel skills

There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence.

Benefits

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary
• Enhanced maternity/paternity/adoption pay
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.

Please note a Basic DBS check will be undertaken for the successful candidate.

Our purpose is to provide good, affordable homes that are the foundation for a better life – and our vision is thriving communities, over generations. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.

Working for us is so much more than just a job. Whatever your role, you'll help us provide homes and services for those who need them – and make a real difference to people’s lives.