Maintenance Leader – Five-Star Resort

Relais & Châteaux; Achnasheen; On-site; GBP 55,000 - 75,000; Full time

Job summary

The Torridon, a Relais & Châteaux five-star boutique resort in the Scottish Highlands, is seeking a practical Maintenance Manager to lead the maintenance function across the property. You will ensure buildings, facilities, and guest areas are safe, well-maintained and running smoothly.

You will plan preventive works, respond to issues promptly and collaborate with all departments to minimise disruption and support an exceptional guest and team experience.

Qualifications

• Previous experience in maintenance management or facilities management.
• Strong practical maintenance knowledge and sound technical judgement.
• Experience leading or coordinating a small team.
• Excellent organisational skills to plan and prioritise tasks.
• Clear communication with colleagues, managers, contractors and suppliers.
• Solid understanding of safe working practices and compliance.
• Hospitality or service-led environment experience is a plus.

Responsibilities

• Lead maintenance team to deliver safe, efficient and high-quality work.
• Plan, manage and record preventative maintenance across the resort.
• Respond promptly to faults, repairs and guest-impacting maintenance issues.
• Maintain guest areas, back-of-house spaces, team accommodation, plant rooms, equipment and outdoor facilities to a high standard.
• Work closely with all departments to agree priorities, communicate progress and minimise operational disruption.
• Manage contractors, suppliers, maintenance stock, tools and records effectively.
• Support Health and Safety, fire safety, statutory inspections, compliance checks and safe systems of work.
• Identify practical improvements that support sustainability, energy efficiency and long-term asset care.

Skills

Maintenance management

Facilities management

Team leadership

Organisational skills

Communication

Safety & compliance

Hospitality experience

Job description

The Torridon, a Relais & Châteaux five-star boutique resort in the Scottish Highlands, is seeking a practical Maintenance Manager to lead the maintenance function across the property. You will ensure buildings, facilities, and guest areas are safe, well-maintained and running smoothly.

You will plan preventive works, respond to issues promptly and collaborate with all departments to minimise disruption and support an exceptional guest and team experience.