Senior Housekeeping Supervisor — Highland Luxury Resort

Relais & Châteaux; Scotland; On-site; GBP 31,590 - 35,590; Full time

Benefits offered by this job

Stunning workplace environment

Strong team culture

Training and development opportunities

Excellent on-site accommodation

High-quality staff meals

Discounts on dining and activities

Work-life balance

Sustainability-focused workplace

Recognition and reward

Job summary

Relais & Châteaux is seeking an Assistant Head Housekeeper at The Torridon, a five-star boutique resort in Scotland. The successful candidate will lead a dedicated housekeeping team and ensure all guest areas meet the highest presentation standards.

Responsibilities include team coordination, inventory control, and supporting luxury cleaning standards. This position offers a remarkable work environment and opportunities for professional development within a supportive team culture.

Qualifications

• Significant experience in high-end or luxury hotel housekeeping.
• Proven experience leading or supervising a housekeeping team.
• Strong understanding of luxury cleaning standards and protocols.
• Ability to manage rotas and coordinate daily operations.
• Confident communicator working effectively with colleagues.
• Exceptional eye for detail maintaining high presentation standards.
• Experience monitoring inventory and maintaining records.
• Comfortable using housekeeping systems and scheduling tools.
• Ability to adapt to changing operational needs and pressures.
• Skilled in coaching new team members.

Responsibilities

• Lead a housekeeping team ensuring high cleaning and presentation standards.
• Support daily team coordination and uphold guest area standards.
• Assist with inventory control and cross-department collaboration.
• Ensure every guest area feels welcoming and meticulously cared for.

Skills

Housekeeping experience

Supervisory background

Knowledge of standards

Organisational skills

Communication skills

Attention to detail

Stock and linen management

IT literacy

Flexibility and resilience

Training capability

Job description

Relais & Châteaux is seeking an Assistant Head Housekeeper at The Torridon, a five-star boutique resort in Scotland. The successful candidate will lead a dedicated housekeeping team and ensure all guest areas meet the highest presentation standards.

Responsibilities include team coordination, inventory control, and supporting luxury cleaning standards. This position offers a remarkable work environment and opportunities for professional development within a supportive team culture.