Maintenance Manager

Relais & Châteaux; Scotland; Remote; GBP 42,000 - 62,000; Full time

Job summary

The Torridon is seeking a practical, hands-on Maintenance Manager to lead our maintenance function across the resort. You will oversee day-to-day maintenance, plan preventative works, and respond quickly to issues to ensure our buildings, facilities and guest areas are safe and running smoothly.

Join a five‑star hospitality environment in the Scottish Highlands, working closely with every department to minimise disruption and support an exceptional guest and team experience.

Qualifications

• Previous experience in maintenance management, facilities management, estates or building services.
• Strong practical maintenance knowledge and sound technical judgement.
• Experience leading, supervising or coordinating a small team.
• Good organisational skills with ability to plan and prioritise tasks.
• Clear communication with colleagues, managers, contractors and suppliers.
• Strong understanding of safe working practices and compliance.
• Experience in hospitality or service-led environments is advantageous.

Responsibilities

• Lead, support and motivate the maintenance team to deliver safe, efficient work.
• Plan, manage and record preventative maintenance across the resort.
• Respond promptly to faults and guest-impacting issues.
• Maintain guest areas, back-of-house spaces, and outdoor facilities to a high standard.
• Collaborate with departments to prioritise work and minimise disruption.
• Manage contractors, suppliers, stock, tools and records.
• Support Health and Safety, fire safety, inspections and safe systems of work.
• Identify practical improvements for sustainability and asset care.

Skills

Maintenance management

Facilities management

Team leadership

Organisation & planning

Communication

Safety/compliance knowledge

Hospitality/service environment

Job description

The Torridon is afamily‑owned, five‑star boutique resortset amidst58 acres of magnificent parklandon the shores ofLoch Torridonin the Scottish Highlands. Surrounded byrugged mountains, dramatic scenery, and shimmering lochs, it offers one of Scotland’s most spectacular and secluded escapes.

We are looking for a practical, hands‑on Maintenance Manager to lead the maintenance function across The Torridon. This is a key leadership role for someone who enjoys solving problems, keeping standards high and ensuring our buildings, facilities, team accommodation, plant, equipment and guest areas are safe, smart and running smoothly.

You will manage day‑to‑day maintenance, plan preventative works, respond quickly to issues and work closely with every department to minimise disruption and support an exceptional guest and team experience.

• Lead, support and motivate the maintenance team to deliver safe, efficient and high-quality work.
• Plan, manage and record preventative maintenance across the resort.
• Respond promptly to faults, repairs and guest‑impacting maintenance issues.
• Maintain guest areas, back‑of‑house spaces, team accommodation, plant rooms, equipment and outdoor facilities to a high standard.
• Work closely with all departments to agree priorities, communicate progress and minimise operational disruption.
• Manage contractors, suppliers, maintenance stock, tools and records effectively.
• Support Health and Safety, fire safety, statutory inspections, compliance checks and safe systems of work.
• Identify practical improvements that support sustainability, energy efficiency and long‑term asset care.

• Previous experience in maintenance management, facilities management, estates, building services or a similar role.
• Strong practical maintenance knowledge and sound technical judgement.
• Experience leading, supervising or coordinating a small team.
• Good organisational skills, with the ability to plan work, prioritise tasks and respond calmly to urgent issues.
• Clear communication skills and confidence working with colleagues, managers, contractors and suppliers.
• A strong understanding of safe working practices, compliance requirements and record keeping.
• Experience in hospitality, accommodation, leisure, tourism or another service‑led environment would be an advantage.

Our Values

At The Torridon, our purpose is to create incredible memories for people in a place like no other. We are looking for someone who can bring our values to life every day: Daring, Driven, Passion and Integrity. You will be friendly, aspirational, honest and willing to challenge yourself to keep learning and improving.

Why Join Us?

• Be part of a supportive team in a five‑star hospitality environment.
• Develop practical food and beverage skills while learning from experienced colleagues.
• Work in one of Scotland’s most beautiful Highland locations.
• Contribute to a guest experience that is friendly, faultless and memorable.
• Join a business that values sustainability, teamwork and continuous improvement.