Maintenance Help Desk & Facilities Admin (Colindale)

Confidential; Greater London; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Holidays

Pension

Blue light card

Eyecare

Service rewards

Travel loan

Wellbeing

Career development

Job summary

Kisharon Langdon UK in Colindale, London, is recruiting a Maintenance Support Administrator to oversee the Help Desk, manage reactive maintenance work orders, and ensure data accuracy in the facilities management system.

You will work with the Estates team and external contractors to coordinate paperwork, maintain contracts, monitor stock, and support procurement while driving reporting and supplier relationships to achieve value and timely outcomes.

Qualifications

• Help Desk experience with a trade background.
• Ability to determine necessary goods, services and equipment.
• Strong communication and analytical thinking.
• Self-motivated problem-solver able to work independently.
• Proficiency in Microsoft Office and IT skills.
• Strong prioritisation skills and adaptability.

Responsibilities

• Oversee Help Desk operations, reporting and assigning reactive maintenance work orders with accurate data management.
• Ensure complete job paperwork and provide maintenance reports including KPI and service level metrics.
• Maintain all maintenance contracts within the facilities management system.
• Monitor, control and track stock alongside the Estates team.
• Source and negotiate supplier contracts, managing procurement for quality, price and terms.
• Liaise with contractors to ensure timely work order closure.
• Research and evaluate new products and maintain strong vendor relationships.

Skills

Help Desk experience

Trade background

Procurement understanding

Communication & analytics

IT skills

Prioritisation

Job description

Kisharon Langdon UK in Colindale, London, is recruiting a Maintenance Support Administrator to oversee the Help Desk, manage reactive maintenance work orders, and ensure data accuracy in the facilities management system.

You will work with the Estates team and external contractors to coordinate paperwork, maintain contracts, monitor stock, and support procurement while driving reporting and supplier relationships to achieve value and timely outcomes.