Maintenance Support Administrator

LLOYD'S REGISTER INTERNATIONAL; Greater London; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Pension scheme

Eyecare benefits

Bike to Work

Employee Assistance

Job summary

Kisharon Langdon UK invites applications for a Maintenance Support Administrator role in London. The position is full-time with hybrid working, 36 hours weekly and a salary of £35,000.

The role focuses on help desk management, coordination of reactive maintenance, and contract administration within the Estates & Facilities department. The ideal candidate will have helpdesk experience and a trade background, with strong IT skills and excellent communication abilities to support a busy team and

Qualifications

• Helpdesk experience is required.
• Trade background is preferred to support a busy Help Desk.
• Strong communication and relationship-building skills are essential.
• Proficiency in Microsoft Office and general IT skills is needed.

Responsibilities

• Help Desk Management: oversee the Help Desk and assign reactive maintenance work orders.
• Maintenance Coordination: ensure accurate job paperwork and KPI reports.
• Contract Management: keep maintenance contracts up to date in the CAFM system.
• System Optimization: maximize CAFM use and suggest improvements.
• Procurement & Supplier Liaison: assist sourcing and manage supplier contracts.

Skills

Help desk

Communication

Analytical thinking

Problem solving

Microsoft Office

Tools

CAFM system

Job description

Maintenance Support Administrator

Department

Estates & Facilities

Employment Type

Full-Time

Minimum Experience

Experienced

Compensation

£35,000

Job Title: Maintenance Support Administrator

Location: Colindale, North West London

Full time: 36 hours per week (full time)

Salary: £35,000

Kisharon Langdon UK has an exciting new opportunity for a Maintenance Support Administrator to join their growing team in London.

Kisharon Langdon are a charity offering a wider breadth of services of enhanced quality, enabling us to better support people with learning disabilities and autism and their families. From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon will enable people with learning disabilities and autism to thrive and realise their ambitions and aspirations.

Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds.

Key Responsibilities

• Help Desk Management: Oversee the Help Desk, report and assign reactive maintenance work orders, ensuring data accuracy in the CAFM system.
• Maintenance Coordination: Ensure accurate and complete job paperwork, providing maintenance KPI and service level reports.
• Contract Management: Keep all maintenance contracts up to date in the CAFM system.
• System Optimization: Maximize CAFM system use and suggest improvements.
• Contractor Liaison: Ensure timely closure of work orders with contractors.
• Stock Management: Monitor, control, and track stock with the Estates team.
• Procurement: Assist in Sourcing, negotiating where necessary, and manage supplier contracts for the best quality, price, and terms.
• Supplier Relations: Follow up with suppliers, address delays, research new products, and maintain strong vendor relationships.

About You

The ideal candidate will have helpdesk skills and a trade background, enabling them to offer basic problem-solving advice and support a busy Help Desk. Experience in determining necessary goods, services, and equipment for the company is essential.

You must possess excellent communication and relationship-building skills in addition to strong analytical thinking skills. You should be a self-motivated problem-solver, be able to work under pressure and be capable to work independently and/or as part of a team.

Proficiency in Microsoft Office and general IT skills are required for this role, but you must also possess strong attention to detail, strong prioritisation skills and the ability to adapt to manage change as needed.

What we offer;

• 21 days holiday which increases with length of service, plus bank holidays and Major Jewish holidays, (increases with length of service),
• Pension scheme - (NatWest Cushion),
• Blue light card - access to more than 15,000 discounts from large national & local retailers,
• Eyecare benefits - via Vision Express,
• Long service recognition and reward & employer referral bonus,
• Season ticket loan and Bike2Work scheme,
• Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues,
• Development and career progression opportunities.

Location

London, Greater London (Hybrid)

Department

Estates & Facilities

Employment Type

Full-Time

Minimum Experience

Experienced

Compensation

£35,000

Closing date* - 13th September 2026

*Please Note: We reserve the right depending on the number of applications received, to shortlist and interview candidates prior to the closing date.

All candidates will need to have the right to work in the UK and we cannot offer Visa sponsorship at this time.

This post is subject to a Standard Disclosure Application to the Disclosure and Barring Service.