Maintenance Controller

Lookers Motor Group Limited; Harrogate; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Generous annual leave

Enhanced family leave

Access to discounted technology

Eyecare vouchers

Dental insurance

Discounted gym memberships

Job summary

Lookers Motor Group Limited in Harrogate is seeking an experienced Fleet Maintenance Controller to ensure the smooth maintenance of their fleet. The ideal candidate will authorize repairs, control maintenance costs, and deliver exceptional customer service.

This position offers a competitive and negotiable salary, depending on experience, along with various health and wellbeing benefits including dental insurance and 24/7 access to GP services.

Qualifications

• Experience in automotive maintenance is essential.
• Strong technical knowledge required.
• Ability to work independently and make decisions.

Responsibilities

• Authorise maintenance and repair work promptly.
• Support customers with SMR queries.
• Maintain accurate customer and vehicle records.
• Manage service recalls and invoice processing.
• Stay updated with technical bulletins and industry developments.

Skills

Automotive maintenance background

Strong technical knowledge

Excellent communication skills

Customer service skills

Job description

Fleet Maintenance Controller

Harrogate Leasing | 40 hours | Monday–Friday 08:30–17:30 | Competitive / negotiable salary depending on experience

We’re looking for an experienced Fleet Maintenance Controller to support the smooth, cost‑effective maintenance of our car and commercial fleet. You’ll use your technical expertise to authorise repairs, control maintenance spend and deliver an exceptional customer experience.

What you’ll do

• Authorise maintenance and repair work promptly, ensuring accuracy and cost control
• Support customers and drivers with SMR queries in a helpful, friendly and professional manner
• Maintain accurate customer and vehicle records, ensuring all data is current and compliant
• Manage service recalls, MOT reminders and invoice processing within company guidelines
• Stay up to date with technical bulletins and industry developments to support effective decision‑making

What you’ll bring

• Automotive maintenance background with strong technical knowledge
• Excellent communication and customer service skills
• Ability to work independently and make sound decisions

Core Benefits

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.