Maintenance & Contracts Coordinator

Response Personnel Ltd; Leighton Buzzard; On-site; GBP 27,500 - 30,000; Full time

Job summary

Response Personnel Ltd in Leighton Buzzard is seeking an experienced Maintenance & Contracts Coordinator. Salary £27,500–£30,000 is dependent on experience, with standard hours Monday to Friday and onsite work.

You will provide administration support to the Office Contracts Team Leader, manage schedules for maintenance contracts, and handle bookings, quotes, and monthly reporting. A strong focus on customer service and team collaboration is essential.

Qualifications

• Excellent customer service and organisational skills.
• Ability to work under pressure and manage multiple tasks.
• Strong written and verbal communication.
• Experience administering contracts and general admin duties.

Responsibilities

• General Administration support for Office Contracts Team Leader.
• Build and develop relationships with customers via phone and email.
• Process and check purchase orders from customers.
• Administer the contract schedule to keep information up to date.
• Schedule/booking of reactive and planned works using the contract schedule.
• Calendar management for Field Service Engineers.
• Collate and check Field Service Engineer reports and flag repair quotes.
• Prepare basic quotes.
• Input site information into risk assessment templates.
• Collate monthly reporting from the field service team.
• Telephone answering, emailing, filing and other office duties.

Skills

Excellent customer service

Organisational skills

Work under pressure

Teamwork

Initiative

Written & verbal communication

Multi-tasking

Positive attitude

Administration experience

Tools

Outlook

MS Word

MS Excel

MS Office 365

Teams

Job description

Maintenance & Contracts Coordinator

Salary: £27,500 - £30,000 dependent on experience

Hours: Monday to Friday 9am - 5.30pm (1 hour lunch break)

Fulltime, Onsite

We have a fantastic opportunity for an experienced Maintenance & Contracts Coordinator to work for an established company in Leighton Buzzard.

Responsibilities

• General Administration support for Office Contracts Team Leader
• Building and developing relationships over the phone and via email with the company's customers.
• Processing/checking purchase orders received from customers
• Admin of the company's schedule of maintenance contracts to ensure the document is up to date with relevant and accurate information.
• Job scheduling/booking (reactive and planned works) using the company's contract schedule to ensure timely booking of visits
• Calendar Management for Field Service Engineers
• Collating and checking Field Service Engineer job reports and identifying where repair quotes are required before submitting approved reports to the client
• Preparing basic quotes
• Inputting site information into risk assessment templates
• Collating monthly reporting information from our field service team
• Telephone answering, emailing, filing and other general office duties

Skills / Experience

• Excellent customer service skills
• Excellent organisational and attention to detail
• Ability to work under pressure and balance your workload
• Ability to work flexibly and as part of a team
• Able to work on own initiative.
• Good communication skills written and verbal
• Computer literate; Outlook, MS word, MS excel, MS Office 365, Teams
• Ability to learn new tasks with ease
• Competent at multi-tasking
• Positive \"can do\" attitude
• Administration experience