Maintenance Assistant

Dominus; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Staff rate across Dominus hotels

Development opportunities across Domin

Employee assistance program

Job summary

The Dixon, Tower Bridge in London, part of the Dominus portfolio, seeks a maintenance operative to keep the hotel running smoothly. You’ll perform repairs, routine checks, and respond to issues with pride and care.

The role requires hands-on skills in carpentry, plumbing and electrics, a proactive approach, and flexibility to work evenings and weekends. Join a team that values quality and guest satisfaction.

Qualifications

• At least 1–2 years in maintenance or repair work.
• Knowledge of hand tools and basic plumbing/electrics.
• Good physical fitness to be on your feet most of the day.

Responsibilities

• Keep hotel running smoothly and maintain equipment.
• Perform repairs and simple installations.
• Prioritise tasks and manage time effectively.
• Collaborate with contractors to complete projects.

Skills

Troubleshooting

Carpentry

Plumbing

Electrical knowledge

Teamwork

Tools

Hand tools

Power tools

Job description

The Hotel

The Dixon, Tower Bridge, an award-winning boutique style hotel part of Autograph Collection Hotels opened its doors in late 2018. Taking centre stage in the Tower Bridge neighbourhood on Tooley Street, The Dixon, Tower Bridge, Autograph Collection is the new cultural hub for the capital’s centre of artistic activity. The hotel won Luxury Hotel of the Year in Londontitle at the Travel & Hospitality Awards 2024 and England's Leading Design Hotel 2025at the World Travel Awards.
Named after John Dixon Butler, the architect who originally constructed the building in 1905 as a Magistrates Court and police station, the hotel takes inspiration from the area’s vibrant cultural heritage, while also capturing its new wave of creative cool.

The 193 rooms will redefine the traditional boutique hotel by seamlessly incorporating the local neighbourhood’s culture through an artful mix of heritage design. Think simple brickwork, tall windows and modern furniture from British designers that will sit alongside more classic pieces, whilst curated artworks from local artists will hang on the walls.?

Cleverly reflecting the buildings purpose as a courtroom, the restaurant will serve as a neighbourhood oasis that will welcome not only hotel guests but also the local trade.

What we offer

• Staff rate across all Marriott brands and across the Dominus hotel portfolio
• Your Inspirational Stay – a night in the hotel and enjoy dinner, bed and breakfast with a plus one (T&C's apply)
• Additional annual leave entitlement based on length of service
• Impact Day, paid day to support your charity of choice
• Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands
• Staff events and recognition schemes
• Access to Employee Assistance Program (EAP)
• Season Travel Ticket Loan
• Cycle To Work Scheme
• Refer A Friend Scheme – get rewarded when they join the team
• A collaborative team culture where people thrive together and a place where you can be your true authentic self

Key responsibilities

Keeping our hotel running smoothly is vital to our guest's experience – working in Maintenance, you’ll keep everything looking amazing and running like clockwork. You’ll have good troubleshooting skills to resolve jobs that arise and have enthusiasm to complete simple repairs along with being forward-thinking for the next day. With naturally high standards to support your work, you’ll approach every task with devotion and pride.

• Excellent problem-solving and decision-making skills
• Proven practical skills in areas such as carpentry, decorating and plumbing
• Strong time management skills and the ability to prioritise tasks effectively
• Knowledge of how common electrical and mechanical items work and how to repair them
• The ability to work as part of a team
• Knowledge of hand and power tools and other maintenance and safety equipment
• Inspecting, fixing, and maintaining equipment and machinery
• Completing scheduled maintenance tasks
• Conducting preventative maintenance including descaling shower heads and cleaning AC Filters.
• Conducting all the building checks
• Delivering excellent customer service
• Liaising with contractors to ensure that they complete projects on time
• Painting and decorating or conducting repairs to flooring and other fittings
• Ensuring rooms are maintained and fully equipped
• Flexible with working times, this role includes working in the evening times including weekends.

About you

• You’ll have experience of at least one to two years in maintenance or repair work
• Knowledge of hand tools - you’ll also have a working knowledge of basic plumbing, electrics and preventative maintenance procedures, with recognised qualifications where appropriate
• A level of fitness – you’ll be on your feet most of the day, and will need to bend and kneel a lot
• Great communication and customer service skills, you’ll be warm, welcoming and easy to talk to
• Ability to work independently with a cooperative spirit when working with peers