Maintenance Assistant

Aimbridge; Inverness; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Industry leading training

Staff discounts across portfolio

Stream pay for earned wages

Employee assistance programme

Uncapped incentives

Flexible working opportunities

Staff meals on duty

Salary above national minimum wage

Career and lifestyle breaks

Free staff parking

Job summary

Aimbridge Hospitality EMEA, part of the global Aimbridge Hospitality brand, is seeking a Hotel Maintenance Assistant in Inverness. You will maintain hotel facilities, respond to requests, troubleshoot equipment, and coordinate with contractors to keep guest areas safe and welcoming.

The role emphasises guest experience, attention to detail, and reliable upkeep of systems, with a focus on flexible working and competitive staff benefits within a respected hospitality network.

Qualifications

• Basic maintenance and repair knowledge for hotel systems.
• Strong communication and customer service skills.
• Attention to detail to spot issues early.
• Good time management to prioritise tasks.
• Basic computer skills and familiarity with scheduling tools.

Responsibilities

• Respond to maintenance requests and perform routine tasks.
• Troubleshoot and repair hotel equipment and facilities.
• Coordinate with vendors and contractors as needed.
• Ensure facilities are clean, safe and well-maintained for guests and staff.
• Contribute to delivering a first-class guest experience.

Skills

Maintenance basics

Customer service

Attention to detail

Time management

Computer literacy

Job description

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/8 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Flexible working opportunities
• Staff meals on duty
• Starting salary above national minimum wage
• Career and lifestyle breaks – Allowing you to take time off for key life events.
• Free staff parking

A day in the life of…

As Hotel Maintenance Assistant you'll be responsible for ensuring the hotel's facilities, equipment, and grounds are well-maintained and in good working order. The role involves responding to maintenance requests, performing routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel's facilities are clean, safe, and well-maintained for guests and employee

This role is unlike any other in our hotel and you’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

What do we need from you?

• Basic knowledge of maintenance and repair techniques: You will have a basic understanding of maintenance and repair techniques for plumbing, electrical, HVAC, and other equipment commonly found in hotels.
• Communication and customer service skills: The role requires interacting with guests and colleagues, so strong communication and customer service skills are essential.
• Attention to detail: You’ll need an eye for detail to be able to identify potential maintenance issues before they turn into bigger problems.
• Time management: You’ll need to be able to effectively manage your time to prioritise key hotel projects
• Technical skills: Basic knowledge of computer systems, software programs and digital tools such as maintenance management software and online scheduling tools would be highly advantageous to allow you to track work orders, manage inventory, and communicate.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’