Maintenance Assistant

Dematic; Ellistown; On-site; GBP 21,000 - 27,000; Full time

Job summary

Dematic is seeking a Maintenance Assistant to join their Customer Services team in the UK. You will carry out first line fault responses on automated material handling equipment and support daily maintenance tasks alongside a Maintenance Technician, while maintaining professional customer relations.

You will work within Safe Systems of Work and be flexible to day, night shifts and weekends to help ensure continuous service delivery and improvements across the site.

Qualifications

• Basic understanding of mechanical and electrical machinery.
• Experience working in a warehouse or automated environment.
• Fair/Good IT skills.
• Good communication, numeracy and written skills with a strong customer focus.
• Strong Health & Safety mindset.
• Willingness to work day, night shifts and weekends.
• Ability to work with and contribute to a high performing team.
• Input ideas into the team to help site and team improvements.

Responsibilities

• Carry out first line response to faults, blockages and issues on or around automated material handling equipment.
• Carry out tasks under limited supervision within approved guidelines and follow Safe Systems of Work, Risk Assessments and method Statements.
• Receive and complete work orders within planned or reactive work assignments.
• Resolve faults / blockages / issues within agreed timescales to ensure service delivery.
• Comply with Health & Safety legislation at all times.
• Assist the Maintenance Technician with daily maintenance tasks and help them resolve breakdowns.
• Represent the company in a professional manner and maintain customer relations.
• Be proactive to help with efficiency of the system and reduce breakdowns.

Skills

Mechanical / Electrical knowledge

Warehouse environment experience

IT literacy

Communication skills

Health & Safety mindset

Flexibility with shifts

Job description

Logistics Is Our Business. People Are Our Passion

Dematic didn't become an intralogistics innovator overnight. It happened thanks to the drive, creative thinking, and dedication of our team members.

Dematic is a global engineering company that designs, builds, & life cycle supports logistics solutions that optimize material & information flow—from receiving to shipping, within the four walls of the factory, warehouse, or distribution centre.

When you join our team, you will be empowered to think big and take charge of your career; allowing you to shape your future as you tackle some of the toughest technical and logistical challenges around. We need your tech savvy and innovative approach to help us continue to transform the industry with world‑class, leading‑edge solutions

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: Logistics and Supply Chain Careers at Dematic

Logistics and Supply Chain Careers at Dematic

Chart your path! Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic has a role for you.

Tasks and Qualifications:

Working for a globally recognised customer the role demands the dedication and professionalism Dematic Customer Services is synonymous for in the industry. As a Maintenance Assistant you will be...

Making your impact

• Carry out first line response to faults, blockages and issues on or around automated material handling equipment
• Carry out tasks under limited supervision within approved guidelines and follow Safe Systems of Work, Risk Assessments and method Statements
• Receive and complete work orders within planned or reactive work assignments
• Resolve faults / blockages / issues within agreed timescales to ensure service delivery
• Comply with Health & Safety legislation at all times.
• Assist the Maintenance Technician with daily maintenance tasks and help them resolve breakdowns
• Represent the company in a professional manner and maintain customer relations
• Be proactive to help with efficiency of the system and reduce breakdowns.

Contributing to the team

• Basic understanding of mechanical / electrical machinery is desirable
• Experience of working in a warehouse or automated environment
• Fair/Good IT skills
• Good communication, numeracy and written skills and a strong customer focus
• Strong Health & Safety mindset
• Willingness to work day shifts, night shifts & weekends
• Ability to work with and compliment/contribute to a high performing team
• Input ideas into the team to help make site and team improvements.